Datacenter Operations Specialist

We have an opening for a technical professional to function as a Datacenter Field Technician Engineer. We are looking for a self-motivated, dedicated individual who is ready to put their technical skills to work in a fast-paced, customer focused environment. Utilizing your technical knowledge, you will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyze and diagnose Dell and HP servers in a critical environment. You will provide problem resolution or refer more complex issues to a Sr. Support Engineer. Maintenance of inventory and documentation of activity will demonstrate strong organizational skills.

Shift: Onsite (Wed-Sat) 3pm-1am

The ideal candidate will be responsible for the hardware break/fix support.

• Installs, troubleshoots, and maintains products/equipment (DELL, IBM and HP Servers).
• Identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.

Experience and Skills Required:

• Possess positive attitude and strong analytical skills
• Must be a self-starter who is able to work independently without supervision and within a team environment
• Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders
• Must be a good team player
• Working experience with Remote Access Cards (IBM RSA, HP iLo, Dell IDRAC)
• Working experience with HP BL\DL\M\Blades\Apollo
• Working experience with DELL 13G/14G servers
• Working experience with IBM servers
• CompTia A Certification a plus
• CompTia Server Certification a plus
• HP Certification a plus
• Dell Certification a plus
• IBM Certification a plus

Maintech, Incorporated is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.