What are the responsibilities and job description for the FIELD MANAGER position at Majestic Kitchen & Bath Creations?
POSITION DESCRIPTION
Position Title
Field Manager
Division
Youngsville, NC
Department
Stone
Reports to (title)
Quality Safety Manager
Founded in 1990, Majestic is one of the largest manufacturers and installers of natural and engineered surfaces for the kitchen and bath in the southeastern United States. The Field Manager position is a full-time hourly position in our Youngsville, NC location. The primary responsibility of the Field Manager is to develop professional and consultative relationships with builders and internal office personnel involved in the installation process.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Communicate effectively with all levels of the organization.
- Drive a company vehicle to job sites to perform assigned duties
- Conduct Quality Control Inspections of all installations
- Perform Minor Services occasionally (cleaning, caulking, etc.)
- Comply with management communications and reporting as requested.
- Appropriately identify and escalate customer issues and provide solutions.
- Adhere to safety protocols and standards.
- Perform safety audits of subcontractors in the field.
- Conduct Builder Satisfaction Surveys.
- Attend Job Site Planning or Safety Meetings.
REQUIREMENTS
- Must be at least 18 years of age.
- 1-3 years of related industry experience
- Possess a valid driver’s license with an acceptable driving record that meets the minimum requirements of the company's insurance provider.
SUCCESSFUL CANDIDATE MUST BE/HAVE
- Communicate effectively and respectfully with customers, vendors and other employees via phone, email, or fax.
- Strong attention to detail
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
- Ability to manage multiple projects and priorities
- Positive attitude
- Great work ethic
- Adherence to Company & Safety policies
CORE VALUES /ESSENTIAL QUALITIES
This position must understand, enforce, and emulate our core values at all times.
GROWTH - Creates opportunities for our team and company. Simple is smart, and scale is utmost in our decisions.
OWNERSHIP - We think and act on behalf of the entire company, beyond just your team or role. We never say, "it's not my job."
TEAM - We wear our jerseys with pride and embrace our differences. We learn from and value each other as we seek success.
PARTNERSHIP - We build lasting partnerships with our clients, suppliers, trade partners, and addresses.
REPUTATION – Our work is our signature, and our signature is everything. We actively listen and adapt as we strive to lead.
OPTIMIZE - We understand our responsibility to be efficient. We seek to eliminate waste, embed sustainability, and optimize our processes.
COMPENSATION & BENEFITS
- Compensation is commensurate with candidate's experience and skills.
- Benefit program eligibility: medical, dental, life, disability, paid time off, and other supplemental voluntary benefits available.
Majestic is an EOE. We conduct background checks, new hire, and random drug testing.
