Demo

Director, Media Operations

Major League Soccer
Stamford, CT Other
POSTED ON 4/4/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Director, Media Operations position at Major League Soccer?

Overview

The Director, Media Operations will play a critical role in enhancing the efficiency and quality of MLS Productions by supporting the implementation of new workflows and technologies. Reporting to the Senior Director, Media Operations, this role will focus on optimizing day-to-day production processes and fostering collaboration with clubs and vendors. The ideal candidate will have a hands-on approach to problem-solving and a passion for driving operational excellence.

Responsibilities

  • Collaborate with the Senior Director, Media Operations to develop and implement production workflows that align with the overarching strategic goals of MLS Productions.
  • Assist with live production support on Match Days, including monitoring and reporting production issues, and escalating concerns as needed.
  • Coordinate the identification and communication of live production feeds, ensuring clarity and efficiency in execution.
  • Support the oversight of production vendor activities, ensuring delivery aligns with established timelines, quality standards, and resource requirements.
  • Assist in researching and analyzing club/venue production needs, offering actionable insights to align with MLS standards.
  • Help develop and implement policies and procedures to enhance production capabilities across clubs.
  • Monitor industry trends and key performance indicators to provide recommendations for operational improvements.
  • Build and maintain effective working relationships with internal teams, clubs, and vendors to drive collaborative success.

Qualifications

Education and Experience

  • A minimum of 8 years of experience in media operations, broadcast production, or a related field.
  • Bachelor's Degree or equivalent required

 

Required Skills

  • Familiarity with broadcast production workflows and technologies.
  • High-level of commitment to a quality work product and organizational ethics, integrity and compliance
  • Ability to work effectively in a fast paced, team environment
  • Strong interpersonal skills and the ability to effectively communicate, both verbally and in writing
  • Demonstrated decision making and problem-solving skills
  • High attention to detail with the ability to multi-task and meet deadlines with minimal supervision
  • Proficiency in Word, Excel, PowerPoint and Outlook
  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

 

Desired Skills

  • Knowledge of the Spanish Language (business proficiency)
  • Knowledge of the sport of soccer

 

Total Rewards

Major League Soccer offers a competitive starting base salary of $115,000 - $130,000, based on individual qualifications, market financials, and operational business needs. We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent. Our benefits package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. We also prioritize career and professional development, offering on-the-job training, feedback, and ongoing educational opportunities.

 

We believe in the power of in-person collaboration to fuel creativity, strengthen connections, and cultivate a vibrant workplace. As a result, employees are required to work from an MLS office at least four days a week. We understand the value of balance, so employees also have the flexibility of working remotely on Fridays, along with the option to take up to two additional remote flex days each month.

 

At Major League Soccer, we are proud to be an equal opportunity employer. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

 

We are dedicated to ensuring that individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, essential job functions, and other benefits and privileges of employment. If you require accommodation, please contact us to request it.

 

Join our team and be part of the Major League Soccer family, where we elevate the game and inspire greatness!

 

Salary : $115,000 - $130,000

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