What are the responsibilities and job description for the Front Desk Professional - Myers Family Dental position at MaKai Consulting, LLC?
Location: Martinez, GA
Industry: Medical/Health
Type: Full-Time
Company: Myers Family Dental
Address: 581 Furys Ferry Rd, Martinez, GA 30907
Website: www.MyersDMD.com
We are looking for a Front Office Assistant: to join our team of professionals at Myers Family Dental:! In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring smooth office operations.: If you have a warm and friendly personality, thrive in a fast-paced environment, and enjoy helping others, this is the perfect opportunity for you!
Key Responsibilities:Patient Experience & Front Desk Operations:
- Greet and check in patients with a welcoming and professional attitude.
- Ensure patient paperwork is completed accurately and efficiently.
- Handle patient inquiries in-person, over the phone, and via email.
- Maintain a positive and friendly atmosphere to enhance the patient experience.
Scheduling & Coordination:
- Manage patient appointments and scheduling to maximize efficiency.
- Coordinate consultations and follow-ups with the dental team.
- Confirm appointments and communicate scheduling changes when necessary.
Administrative Support & Office Management:
- Process insurance verifications and patient billing inquiries.
- Order and manage general office supplies to maintain a well-stocked front desk.
- Assist with maintaining patient records and compliance with HIPAA regulations.
- Support the team with other administrative duties as needed.
Experience: Proven work experience as a Front Office Representative in a dental practice (oral surgery experience preferred).
Technical Skills: Strong ability to learn and adapt to dental management software.
Insurance Knowledge: Understanding of dental insurance policies and billing processes.
Communication: Excellent verbal and written communication skills.
Professionalism: Professional attitude and appearance with strong customer service skills.
Problem-Solving: Ability to be resourceful and proactive when challenges arise.
Organization: Strong multitasking and time-management abilities to prioritize tasks effectively.
Patient-Focused: A dedication to delivering outstanding patient care and service.
A supportive and team-oriented work environment
Opportunity to work in a fast-growing, well-respected dental office
Full-time position with occasional overtime opportunities
At Myers Family Dental,: we believe in creating a positive, professional, and patient-centered environment. Our goal is to "win the car ride home" – ensuring every patient leaves with a great experience to talk about!:
Interested? Apply today and become a valued part of our growing team and/or email Marcus@makaihrc.com:
