What are the responsibilities and job description for the Office Assistant position at Makemake Organics?
Job Title: Office Assistant
Key Responsibilities:
✅ Customer Service:
- Respond to customer inquiries via email, chat, and phone promptly and professionally.
- Process returns, exchanges, and resolve order issues.
- Provide exceptional support to ensure customer satisfaction.
✅ Warehouse & Order Fulfillment:
- Perform warehouse and fulfillment production duties such as fulfilling orders, sorting, receiving, and processing returns.
- Ensure all orders are picked, packed, and shipped with accuracy and efficiency.
- Conduct regular inventory checks to maintain accurate records.
- Assist in packaging and labeling products for shipment.
- Maintain a safe, clean, and productive work environment.
- Assist with other warehouse duties as needed.
✅ General Administrative Support:
- Assist with data entry, order processing, and record-keeping.
- Help manage Shopify orders and updates (experience preferred).
Requirements:
- High school diploma or equivalent
- Prior experience in a e-commerce company preferred
- Ability to work effectively in a team environment
- Excellent organizational skills and attention to detail
Job Types: Part-time, Contract
Pay: $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Ability to Commute:
- Pinellas Park, FL 33781 (Required)
Work Location: In person
Salary : $16