What are the responsibilities and job description for the Social Media Coordinator/ Office Assistant position at Makemake Organics?
About us:
Makemake Organics is a leader in sustainable, organic baby and kids' products, offering thoughtfully designed clothing and home essentials. Our mission is to create a better world for little ones, and we’re looking for a passionate social media professional to join our team.
Job Summary:
We are seeking a creative and results-driven Social Media Coordinator and with strong photography and editing skills. This role will manage our presence across platforms like Instagram, TikTok, Threads, and Pinterest and assist with customer service, warehouse order processing, and general administrative tasks.
Key Responsibilities:
✅ Content Creation
- Capture high-quality product photography and video content to showcase our brand.
- Spend at least 2 hours per week creating original content, including videos, photos, and reels.
- Creating engaging content for Instagram, Facebook, and TikTok.
- Be comfortable appearing on camera to represent the brand through stories, live sessions, and videos.
- Generate creative ideas for reels, stories, and posts aligned with our brand aesthetic.
✅ Social Media Management:
- Develop and implement a content calendar for Instagram, TikTok, Threads, and Pinterest.
- Engage with our community by responding to comments, messages, and mentions, including reposting tagged content.
- Coordinate influencer partnerships and brand collaborations.
- Maintain an organized digital asset library for easy content planning.
✅ Warehouse & Order Fulfillment:
- Perform warehouse and fulfillment production duties such as fulfilling orders, sorting, receiving, and processing returns.
- Ensure all orders are picked, packed, and shipped with accuracy and efficiency.
- Conduct regular inventory checks to maintain accurate records.
- Assist in packaging and labeling products for shipment.
- Maintain a safe, clean, and productive work environment.
- Assist with other warehouse duties as needed.
✅ Customer Service:
- Respond to customer inquiries via email, chat, and phone promptly and professionally.
- Process returns, exchanges, and resolve order issues.
- Provide exceptional support to ensure customer satisfaction.
✅ General Administrative Support:
- Assist with data entry, order processing, and record-keeping.
- Support team members with day-to-day office tasks.
- Help manage Shopify orders and updates (experience preferred).
What We’re Looking For:
- Highly organized, detail-oriented, and able to manage multiple tasks efficiently.
- Comfortable appearing on camera and presenting brand messaging.
- Excellent written and visual storytelling skills.
- Familiarity with Instagram, TikTok, Threads, Pinterest, and emerging social platforms
- Strong photography and video editing skills (experience with Adobe Creative Suite, Canva, CapCut, or similar tools).
- Basic knowledge of Shopify or willingness to learn.
- Previous experience in customer service, order fulfillment, or office administration.
Why Join Us?
- Work with a purpose-driven brand committed to sustainability.
- Hands-on experience in e-commerce and operations.
- Opportunity to grow within a fast-growing business.
Job Types: Part-time, Contract
Pay: $18.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Application Question(s):
- Please share your recent work experience or social media content portfolio.
Experience:
- Social media management: 2 years (Required)
Ability to Commute:
- Pinellas Park, FL 33781 (Required)
Work Location: In person
Salary : $18
