What are the responsibilities and job description for the Patient Services Representative / Phlebotomist (Scientia Diagnostics) position at Mako Medical?
Job Accountabilities (Responsibilities)
- Collect specimens according to established procedures. This includes, but not limited to : drug screens, blood samples, processing pathology and cytology samples.
- Research test / client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
- Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition
- Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
- Data entry and processing specimens including : labeling, centrifuging, splitting, and freezing specimens as required by test order.
- Work iLabs for assigned accounts daily to ensure accurate data is provided for billing purposes.
- Provide necessary CIR and PPE Resolution reporting to Director as required and scheduled
- Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
- Read, understand and comply with departmental policies, protocols and procedures : (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Assist with compilation and submission of monthly statistics and data.
- Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
- Complete training courses and keep up-to-date with the latest phlebotomy techniques.
- Travel to Territory Manager meeting if held off-site or off normal shift.
- Participate on special projects and teams.
- Stay up-to-date on company communications.
Job Requirements
Physical Requirements
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. All duties and requirements are essential job functions.]
Required Education
Work Experience
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. MAKO is an Equal Opportunity Employer : Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
