What are the responsibilities and job description for the Cashier/Customer Service position at Malcolm's Shoe Repair?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will handle cash transactions, assist with product inquiries, and contribute to the overall efficiency of the grocery store environment.
Responsibilities
- Greet customers warmly and provide assistance with their shopping needs.
- Operate the cash register and handle cash transactions accurately.
- Process sales using the Point of Sale (POS) system efficiently.
- Maintain a clean and organized checkout area.
- Assist customers with product demonstrations and inquiries about merchandise.
- Promote store promotions and upsell products when appropriate.
- Ensure compliance with all store policies regarding cash handling and customer service.
- Address customer concerns or complaints in a professional manner.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Requirements
- Previous experience in retail sales or grocery store environments is preferred.
- Strong communication skills with the ability to engage effectively with customers.
- Proficient in cash handling and operating cash registers.
- Familiarity with POS systems is a plus.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Ability to demonstrate products and explain features to customers effectively.
- A friendly demeanor with a passion for providing outstanding customer service.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team today and help us create an exceptional shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Paid time off
Shift:
- Day shift
- Morning shift
Work Location: On the road
Salary : $16 - $18