Landscaping Maintenance Branch Manager

Maldonado Nursery & Landscaping, Inc. is the landscape partner of choice. We’re devoted to providing top-quality landscape services to both commercial and residential clients at competitive prices.

We service San Antonio, Austin, Corpus Christi, Houston, and Dallas/Fort Worth. We are one of the largest family-owned landscape and irrigation contractors in the South Texas region as well as one of the largest privately held Hispanic businesses in the United States.

Keeping our mission statement and core values at the forefront of our daily operations is our commitment to our clients and employees. Check out our website to learn more about our mission and team: https://mnlsa.com/

We're thrilled to share that we've ranked on the Lawn & Landscape Top 100 list for 2024! This recognition speaks to the hard work, dedication, and passion our team brings to every project. Join our team and be a part of a 38-year legacy that continues to serve the Southern Region of Texas!

Summary

The Maintenance Division Branch Manager will serve as a client liaison to the company through outstanding service, ensuring that clients' needs are met, and the relationship will continue, creating high customer retention, while helping the branch achieve its revenue goals. The candidate in this role must also be able to manage job sites, personnel/crews, and equipment.

Essential Functions

• Develop long-term relationships and communicate on a regular basis with key clients.
• Inspect key client properties to monitor performance and overall job quality.
• Ensure MNLSA existing accounts are renewed each year.
• Coordinate and manage client service teams.
• Develop annual budgets.
• Work with the Maintenance Division executives to accurately track branch performance.
• Ensure billing is completed in a timely and accurate manner.
• Ensure all contracts are executed correctly.
• Ensure proper use and care of all branch assets.
• Identify staffing needs.
• Monitor branch safety record and implement methods to improve safe workplace practices.
• Monitor and guide Account Managers as they train Crew Leaders and Laborers
• Implement and enforce policies and procedures as issued by MNLSA.
• Understand and accurately estimate jobs.
• Ensure proper paperwork is completed for all employee changes.
• Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees.
• Achieves grounds management operational objectives by contributing information and recommendations to strategic plans and reviews.
• Prepares and completes action plans; implements production, productivity, quality, and customer-service standards; resolves problems; completes audits; identifies trends and determines system improvements.
• Work at a fast-paced environment while operating with a high sense of urgency.
• Must uphold company policies, procedures, and company core values at all times.