What are the responsibilities and job description for the Customer Care Specialist position at Malibu Events Promotions?
Join Our Team as a Customer Care Specialist and Make an Impact!
Are you a natural problem-solver who loves engaging with people?
We're seeking a Customer Care Specialist who is dedicated to providing exceptional service to our customers. In this role, you'll be instrumental in ensuring customer satisfaction and cultivating long-term relationships.
Key Responsibilities
- Respond to customer inquiries and resolve complaints through phone, email, or in-person interactions
- Deliver comprehensive product and service information to customers
- Process orders, forms, applications, and requests efficiently
- Maintain detailed records of customer interactions and transactions
- Conduct follow-ups to ensure issues are resolved to customer satisfaction
- Engage in team-building activities and participate in career development workshops
- Partner with team members to enhance service delivery continually
Qualifications
Benefits
Be the voice of our company. Apply today to become a Customer Care Specialist!
