What are the responsibilities and job description for the Sales and Outreach Coordinator position at Malibu Jack's Springfield?
Job Description: Sales and Outreach Coordinator
At Malibu Jacks, we create exciting and memorable experiences for families. We are looking for a dynamic and passionate Outreach Coordinator to manage event planning, drive community outreach, and promote our venue to increase bookings. You will work closely with local businesses, schools, and organizations to build relationships while ensuring smooth event execution and exceptional guest experiences.
Key Responsibilities:
Sales Management:
- Execute sales strategies to increase attendance and drive revenue.
- Manage inbound and outbound sales inquiries, including handling group bookings, parties, and corporate events.
- Collaborate with management to set and meet sales targets.
Community Outreach:
- Build and maintain relationships with local schools, organizations, businesses, and non-profits to create partnerships.
- Implement community outreach programs and events to promote brand awareness and attract visitors.
- Represent the park at local community events, fairs, and other promotional activities.
- Coordinate charitable events, sponsorships, and collaborations to enhance the center’s visibility and reputation within the community.
Marketing Support:
- Assist in creating marketing materials, including flyers, email campaigns, and social media posts.
- Work with the marketing team to plan and execute promotions and special offers.
- Help monitor and analyze the effectiveness of sales and outreach efforts, adjusting strategies as necessary.
Customer Service:
- Ensure a high level of customer service by addressing inquiries and resolving any issues or complaints.
- Maintain customer relationships and encourage repeat business through loyalty programs and personalized outreach.
Qualifications:
- Previous experience in sales, marketing, or community outreach, preferably in a family-oriented or entertainment setting.
- Strong interpersonal and communication skills, with the ability to build and maintain relationships.
- Highly organized with attention to detail and the ability to multitask.
- Experience in event planning and community engagement.
- Comfortable working with CRM software and managing customer databases.
- Creative, motivated, and self-starter with a passion for driving sales and community involvement.
Additional Skills (Preferred):
- Knowledge of local community organizations and businesses.
- Familiarity with social media platforms and digital marketing strategies.
- Previous experience working in a family entertainment center or similar environment.
What We Offer:
Malibu Jacks offers a great work-life balance, opportunities for career advancement, competitive benefits, and an above-standard salary. We value hard work and dedication, providing employees with the chance to grow within the company and make a real impact. As part of our team, you’ll contribute to the continued success and growth of Malibu Jacks, all within an exciting and rewarding work environment.
