What are the responsibilities and job description for the CRM Administrator position at Malin?
Serve as Malin’s Sales Lead Contact, qualifying and reassigning all leads from Raymond in CRM
- Verify the company, address, and email are valid
- Add a summary of the request in the description field
- Typically taken from comments or referring URL
- Reassign to the account owner, territory rep, or internal department
- Create and run CRM reports on leads and opportunities to track performance and assign attribution
- Maintain a “master” list of CRM Accounts to cross-reference against other customer data sources
Qualifications:
· Bachelor’s degree in marketing, business, or a related field of study
· Understanding of digital marketing principles and best practices
· Knowledge of customer experience and relationship best practices
· Experience with marketing automation platforms
· Excellent written and verbal communication skills
· Strong attention to detail
· Entrepreneurial mindset
This position would be hybrid as a few days in the office will be required to maintain a relationship with sales leadership as well as continuous CRM training.
(Two to three days after established but to start at least four days a week.)
