What are the responsibilities and job description for the Client Support – Associate position at Malone Workforce Solutions?
Job ID :
Hourly Rate : $ 25 to $28 (based on experience)
Shift : 1st M-F 8a-5p (3 days & 11a-8p 2 days)
Location : Salem, MO
Position Type : 3 months to permanent hire
SUMMARY :
Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities : Provide basic technical support to internal staff. Troubleshoot application issues, basic diagnosing of the desktop / laptop software problems.
Requirements :
- 3 – 5 years of related work experience, or an equivalent combination of education and experience.
- 3 – 5 years of Customer Service experience.
- Excellent communication skills.
- This position requires a self-starter and good self-governance
- The ability to work in a team environment or alone and commit to a flexible work schedule.
Preferences (not required) :
Malone Workforce Solutions is an equal opportunity employer.
Salem
salem, mo
Salem, Mo
mo salem,
Mo Salem
salem mo
salem mo
salem, mo
Salem MO
Salary : $25 - $28
