What are the responsibilities and job description for the Server/Waiter position at MAMA MIA'S PIZZERIA?
Job Summary
We are seeking an enthusiastic and dedicated Server to join our team in delivering exceptional dining experiences to our guests. As a Server, you will play a crucial role in ensuring customer satisfaction by providing attentive service, accurately taking orders, and facilitating a welcoming atmosphere. The ideal candidate will possess strong communication skills, a passion for the food industry, and the ability to work efficiently in a fast-paced environment.
Duties
- Greet and seat guests promptly upon arrival, ensuring a warm welcome.
- Present menus and provide detailed information about food and beverage offerings.
- Take accurate orders and relay them to the kitchen staff using the OpenTable system or similar platforms.
- Upsell menu items to enhance guest experience and increase sales.
- Serve food and beverages in a timely manner while maintaining high standards of presentation.
- Monitor guest satisfaction throughout their dining experience and address any concerns promptly.
- Process payments accurately, handling cash transactions with care.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Collaborate with kitchen staff and other team members to ensure smooth operations during service hours.
Qualifications
- Previous experience in the food industry or customer service is preferred.
- Strong math skills for handling cash transactions and processing payments accurately.
- Excellent time management abilities to prioritize tasks effectively during busy shifts.
- Ability to upsell menu items through effective communication and persuasive techniques.
- Familiarity with guest services principles to enhance overall dining experience.
- A positive attitude with a commitment to helping guests feel valued and satisfied.
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Join our team as a Server where your contributions will directly impact our guests' experiences! We look forward to welcoming passionate individuals who thrive in a dynamic environment dedicated to exceptional service.
Job Type: Part-time
Pay: $9.98 - $20.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $10 - $20