What are the responsibilities and job description for the Waiter - Waitress position at Mamas on the Half Shell?
Mama's on the Half Shell, with locations in Baltimore and Owings Mills, MD, is currently hiring for a full-time OR part-time Waiter - Waitress that provides exceptional food service and quality customer service. This full- or part-time serving position earns a competitive wage of $3.63/hour plus tips.
In addition to competitive pay and our positive, family-oriented culture, we offer our food service team the following benefits:
- Health, dental, and vision insurance
- Food discounts
- Staff parties and events
So, now that you've learned the who, what, where, and why, you may be wondering HOW to join our restaurant? It's easy! If you have serving experience and great customer service skills, just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This serving position can be part-time or full-time and has a flexible schedule. We are seeking candidates that can work weekdays as well as weekends. Typically, the shifts are 6 - 8 hours long.
As a full- or part-time Waiter - Waitress, you are vital to the experience of our guests. You are dedicated to providing the best possible customer service so that our guests enjoy their meals and want to keep coming back. When guests are seated in your section, you greet them with a smile. You actively listen as you take orders. Knowledgeable about our menu, you can answer any questions our customers have about each dish. You can explain the aspects of each item and recommend dishes to our guests based on their tastes and dietary restrictions. As you work, you build relationships with each customer. You love working with people and take pride in the service you provide!
ABOUT MAMA'S ON THE HALF SHELL
In 2003, our opening day was the realization of five years of dreaming, discussing, and collecting. It is our hope that when our customers are with us, they feel welcomed into our home with open arms. There really is no average age at Mama's on the Half Shell, making our restaurant a true destination for great food and celebration. As native "Baltimoreans," we felt Baltimore needed a thoughtful, classic seafood restaurant. Our menu is important, but we also want our guests to come in and feel comfortable for any occasion, be it a business meeting, Sunday football, a birthday, an anniversary, or just some time out. Our restaurant is a place where you could "bring it or bring it down." We're the neighborhood bar that everyone wants to go to!
It's our family-friendly environment that makes our guests feel at home, and we credit our staff for helping us create such a fun, low-key atmosphere. To thank them for helping us succeed, we do our best to support our staff by providing them with great benefits and other nice perks. We also cultivate a close-knit community of employees who know they can lean on each other and have each other's backs. Our team is the Mama's Family, and there's always room for more!
OUR IDEAL WAITER - WAITRESS
- Positive - maintains an upbeat attitude with a friendly personality
- Great interpersonal skills - able to build rapport and effectively communicate with customers
- Professional - represents our company with the utmost professionalism
- Adaptable - works well under pressure and in a fast-paced food service environment
- Punctual - manages a variety of tasks without letting one fall behind
If this sounds like you, keep reading!
REQUIREMENTS FOR A WAITER - WAITRESS
- Serving experience
- Customer service skills
If you meet the above requirements, we need you. Apply today to join our food service team!
Salary : $4