What are the responsibilities and job description for the Senior Product Manager position at Mambu?
Who we are
Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more here.
What you’ll do
North America Credit Union (CU) Market Strategy & Vision:
Develop and champion the product vision, strategy, and roadmap for Mambu's core banking offerings serving the North American Credit Union market.
Conduct ongoing market research and analysis to deeply understand CU business drivers, member needs, operational challenges, competitive landscape (legacy cores, fintech providers), and emerging trends specific to the NA region.
Identify and prioritize key market opportunities and competitive differentiators for Mambu within the CU segment.
Stay abreast of and interpret the impact of relevant North American regulations (NCUA, state, federal consumer protection) on CU operations and product requirements.
Product Definition & Roadmap Execution:
Translate market strategy and CU requirements into clear, concise product requirement documents, epics, and user stories.
Own and prioritize the product backlog for features and enhancements specifically relevant to North American Credit Unions, balancing strategic initiatives, customer requests, and technical needs.
Collaborate closely with Engineering teams throughout the development lifecycle to ensure solutions are built flexibly, scalably, and accurately meet documented requirements.
Define and analyze metrics to measure the success and adoption of features within the CU market.
Go-to-Market Enablement & Commercialization:
Partner with VP North America and Product Marketing to define value propositions, positioning, and messaging for the NA Credit Union segment.
Support Sales and Pre-Sales teams with product expertise, demos, and collateral tailored to CU prospects.
Provide input into pricing and packaging strategies suitable for the NA Credit Union market, ensuring alignment with value delivered and competitive positioning.
Collaborate with Customer Success and Professional Services to ensure smooth implementation, adoption, and ongoing success for CU clients.
4. Stakeholder Management & Market Evangelism:
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Act as the primary product point of contact and "voice of the market" for North American Credit Unions within Mambu.
Engage directly with CU clients, prospects, and advisory groups to gather feedback, validate concepts, and build strong relationships.
Effectively communicate product strategy, roadmap updates, and launch plans to internal stakeholders across various departments and levels.
5. Partner Ecosystem Collaboration:
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Identify, evaluate, and build relationships with key technology partners relevant to the North American CU ecosystem (e.g., digital banking providers, loan origination systems, data analytics platforms, compliance tools) to enhance Mambu's overall solution offering.
What you’ll bring
Experience: 10 years of product management experience within B2B financial technology, specifically focused on core banking, lending, or deposit platforms.
North American Banking OR Credit Union Expertise: Proven, direct experience working with, working within, or building solutions specifically for North American Banks and/or Credit Unions is essential. Requires a deep understanding of the common financial products offered (e.g., deposits, consumer lending, mortgages, small business/commercial banking) and the specific features and functionalities these institutions require to compete effectively and meet customer/member needs within the region.
Market Knowledge: Strong familiarity with the competitive landscape for core banking and ancillary technology providers serving the NA Credit Union market.
Regulatory Acumen: Solid understanding of the North American financial regulatory environment impacting Credit Unions (e.g., NCUA rules, state-specific regulations, relevant consumer protection laws like TILA/RESPA).
Technical Aptitude: Experience with modern core banking platforms, API-driven architectures, and financial product configuration. Understanding of typical CU legacy systems and associated migration challenges is a significant plus.
Product Management Craft: Demonstrated ability in market analysis, defining product strategy, writing detailed requirements, managing backlogs, and working effectively within agile development processes.
Collaboration & Influence: Excellent communication (written and verbal), presentation, and interpersonal skills. Proven ability to collaborate with and influence cross-functional teams (Engineering, Sales, Marketing, C-level) and engage credibly with clients and partners.
Analytical Skills: Ability to synthesize complex information, analyze data, and make data-informed prioritization decisions.
What you’ll get
Join us to shape the future of banking, where your professional growth is equally as valued as your personal well-being.
Competitive Base Salary
Company Equity for All
Learning and Development Opportunities
Hybrid/Remote Working (Location Dependant)
30 Day Working Abroad
4 week Paid Sabbatical after 5 Years Service
Additional Benefits based on location
Let's connect!
Follow Mambu on LinkedIn for the latest Fintech trends and success stories. Connect with us on Facebook, Instagram, and YouTube to experience our vibrant culture. Explore our mission, values, and the world we're building at mambu.com/careers. Follow the work of our Product and Engineering teams at our Medium Product & Tech Log.
As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results.
At Mambu, we encourage all interested candidates to apply, even if they don't meet every listed qualification, as we value diversity and recognize that experience doesn't always perfectly align with job descriptions. We are committed to providing equal opportunities for applicants with disabilities; if you need assistance during the application process, please contact talent.acquisition@mambu.com.
Mambu is committed to working with and providing equal opportunities to people with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable adaptation of the process to accommodate your needs, please contact us at talent.acquisition@mambu.com and let us know how we may assist you.
