Harley-Davidson Certified Motorcycle Technician

Man O' War Harley-Davidson is seeking a highly-motivated Motorcycle Technician to join our team. We have big plans this year and are looking for the right people to be part of the family.

We offer competitive pay plans and a full benefits package. Man O' War Harley-Davidson is an Equal Opportunity Employer.

Position Summary:

Job Title: Harley Davidson Certified Service Technician - Full Time

Department: Service Department

Supervisor: Service Manager

Pay Class/Status: Full Time - Flat Rate/Hourly (based on tech level and experience)

Job Requirements

• MMI or equivalent Harley-Davidson Certifications
• Organized, dependable and detail oriented with a positive attitude
• Ability to thrive in a team environment while also being a self-starter
• Outstanding communication skills
• Own proper tools to perform the tasks required at your proficiency level
• Valid driver's license with motorcycle endorsement
• Focus on quality and customer service
• Ability to follow direction and follow through
• Ability to push, strap to lift, diagnose, work on, and test ride all HD motorcycles
• Strong diagnostic ability is preferred
• Dyno experience is a plus

Benefits

• Comprehensive Paid Training
• Employee Discounts on products and services.
• Medical, Dental and Vision Insurance available
• Paid Time Off
• Paid Holidays
• Family owned and operated

*Summary Description:* Repair, customize, maintain, or overhaul both customer and dealer owned motor vehicles as close to the allotted time schedule as possible with excellent quality.

Key Results Areas:

• Provide prompt, dependable, high quality, vehicle service to all (internal & external) customers.
• Complete repair work within the scheduled or allotted time period. Continually improve this “efficiency” skill.
• Minimize come-backs and deal with them promptly and satisfactorily if they occur.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Maintain clean, efficient facilities.

*Major Duties and Responsibilities:*

• Accept work assignments from Service Adviser/Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Notify Service Adviser/manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• Keep customers’ vehicle cleaner than when it was dropped off.
• After job is finished, ensure proper completion and filing of paperwork.
• Keep work area as clean as possible and assist others with maintaining shop cleanliness.
• Assist Service Adviser/Manager, when requested, with communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager.
• Other duties as assigned.

*Supervisory Responsibilities*- None

Physical Demands:

• The noise level in the work environment is sometimes loud.
• Requires the use of both hands.
• Frequently required to bend, stoop, crouch, reach, handle tools, and lift 40 lb. of material.
• Requires the ability to balance and push a 600 lb. motorcycle.

*Working Conditions:

Service department is heated/air conditioned with LED lighting. Frequently works near moving mechanical parts. Is potentially exposed to battery acid, gasoline, chemical cleaning materials, exhaust fumes, other airborne particles; materials commonly found in a motor vehicle service department.

Job Type: Full-time

Pay: Up to $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Are you a Factory Trained Harley-Davidson Technician?

Education:

• High school or equivalent (Preferred)

Experience:

• Mechanic Experience: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• Motorcycle License (Required)

Work Location: In person

Salary : $75,000