What are the responsibilities and job description for the IT Professionals for a Marina, CA Entity position at MANAGEMENT APPLICATIONS, INC.?
Job Summary
We are seeking IT Professionals to join our team at Management Applications, Inc. in Marina, CA. Our ideal candidate will have experience with 24x7 continuous monitoring of servers, desktop computers, and networking devices. Key responsibilities include connectivity monitoring, performance and predictive monitoring, system change monitoring, and antivirus monitoring.
Key Responsibilities
- Connectivity monitoring
- Performance and predictive monitoring
- System change monitoring
- Firewall availability and performance monitoring
- Antivirus monitoring
Dedicated Help Desk Support
Our dedicated help desk can be accessed via email, web, or phone and provides guaranteed response times for both remote and in-person responses. Troubleshooting services include system failures, client database access issues, predictable hardware failures, data backup, disaster recovery, network security, and full documentation of the network.
Scope of Support
- Help desk support
- Server and desktop management
- Phone/remote/onsite support
- Network security
- FTP file transfer
- Windows server maintenance
- Microsoft Exchange/Outlook email troubleshooting and maintenance
- Backup troubleshooting and maintenance
- Applications servers troubleshooting and maintenance
- Moblie device management
IT Environment
We operate in a Microsoft Windows environment with approximately 40 regular and temporary employees. We utilize a 10M Virtual Private Network (VPN) tunnel connection between two locations secured by point-to-point encryption. Our current infrastructure includes three rack-mounted servers and two Microsoft Hyper-V virtual servers, as well as forty tower/laptop computers connected to the network.
Available Positions
- Program Manager/Site Manager (Senior IT Position)
- Network Engineer
- Desktop Support
- Help Desk Technicians
