What are the responsibilities and job description for the IT Professionals for Marina CA Entity position at MANAGEMENT APPLICATIONS, INC.?
Company Overview: Management Applications, Inc. is a leading provider of Managed IT Services and Network Design and Implementation.
Job Description: We are seeking IT Professionals for positions with an entity in Marina, CA. The successful candidate will be responsible for 24x7 continuous monitoring of 3 servers, 40 desktop computers, and networking devices at two locations.
- Connectivity monitoring
- Performance and predictive monitoring
- System change monitoring
- Firewall availability and performance monitoring
- Antivirus monitoring
- Intrusion detection monitoring
Dedicated Help Desk: Accessible via email, Web, or phone with guaranteed response times for both remote and in-person responses.
Troubleshooting and Support: System failures, client database access issues, predictable hardware failures, data backup and disaster recovery support, network security, and full documentation of the District's network.
Scope of Support: Help desk support, server and desktop management, phone/remote/onsite support, network security, FTP file transfer, Windows server maintenance, Microsoft Exchange/Outlook e-mail troubleshooting and maintenance, backup troubleshooting and maintenance, applications servers troubleshooting and maintenance, and mobile device management.
