Lead Business Office Manager Skilled Nursing Facilities

Join a team where your growth, success, and impact are at the heart of our mission! At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Unmatched Benefits & Perks :

Tuition Reimbursement and Professional License Renewal Reimbursement

Free CEUs

401k Plan

Rewards and Recognition via Care Heroes Program (Gift Cards for Great Performance!)

Flexible Scheduling

Professional Career Growth

This position requires up to 75% travel, to support our facilities in the Albuquerque, NM market.

We are a healthcare management company for skilled nursing facilities in New Mexico. The primary business office responsibilities include oversight of accounts receivable management, private pay billing, Medicaid pending accounts and Resident Trust Fund. This position is inclusive of all of the outlined duties and responsibilities for 3 facilities located in the Albuquerque NM. RBOC is to work daily with the each of the facility Business Office Managers, Billers, Revenue Cycle Manager and as needed, the Chief Revenue Cycle Officer (CCRO).

Essential Duties and Responsibilities

1. Managing Billing and Collections : Ensuring accurate and timely billing services provided to patients, following up on outstanding payments, and coordinating with insurance companies to resolve any billing issues.

2. Revenue Cycle Management : Oversee the entire revenue cycle process, including making sure each facility verifies insurance coverage / benefits, request of authorizations and continued authorization, verification of common working file,

3. Financial Analysis : Analyzing financial data and reports to identify trends, patterns, and areas of improvement. Providing recommendations to management for enhancing revenue.

4. Compliance and Regulatory Compliance : Ensuring compliance with relevant healthcare regulations and guidelines, such as HIPAA, Medicare, and Medicaid. Staying updated with changes in billing and regulations.

5. Staff Management and Training : Supervising and training business office staff, ensuring they are knowledgeable about billing guidelines, billing procedures, and compliance requirements.

Competencies

Extensive working knowledge of EMR software and any / all billing and inquiry portals / softwares

• Prepared participation in scheduled calls with CCRO or RAM around census, billing, AR collections, etc.
• Prepared participation in daily / weekly / monthly facility meetings as requested by the facility CEO, e.g., “Triple Check”, “Medicare / Managed Care Review”, Start-up / Stand-up, etc.

MCOA Culture

MCOA is a high performance, collaborative environment, propelled by our LEAD customer service program. The expectation for each team member is to engage as a trailblazer in our complex and dynamic organization by adding value and support to fellow team members.

Knowledge, Skills and Abilities

1. Interpersonal skills necessary in order to provide effective leadership of subordinates, maintain a variety of internal and external contacts, and work cooperatively with a variety of facilities, managers, executives, and team members

2. Analytical abilities necessary in order to evaluate delivery of care systems; respond to deficiencies by identifying and implementing appropriate corrective action; develop and administer sound department policies, procedures and budgets; and organize and oversee work of subordinates

3. Ability to maintain confidentiality

4. Ability to communicate effectively with internal and external customers at all levels of the organization

5. Proficient computer and Microsoft Application skills. Must have an ability to learn new systems

Required Education / Experience

Preferred Education / Experience

Job Type : Full-time