Knowledge Management Senior Specialist

MAIN PURPOSE OF JOB

The Knowledge Management (KM) Senior Specialist provides technical and operational knowledge management services to the MSH Communications Department's corporate knowledge management functions.

As a member of the Communications Department, the KM Specialist supports MSH's internal, corporate knowledge management functions, including online platforms for collaboration and exchange, knowledge exchange activities, and communities of practice. They also participate in Communications Department strategy formulation and measurement related to knowledge management.

Main Duties and Responsibilities

Develop and Maintain MSH intranet-60%

• Support collaboration with staff who manage intranet content across all MSH departments. Manage all communications, training, and guidance resources. Provide analysis and coordination for the standard process of site content and performance reviews.
• Support the MSH intranet on a day-to-day basis : implement updates to organizational policies and guidance for content management, maintain global functionalities including navigation, metadata, library structures, and search schema; implement complex functionalities including workflows, PnP webparts, and lists.
• Collaborate with departments to support scoping, designing, and publishing new pages, sites, and functionalities. Conduct quality reviews and provide feedback.
• Contribute to implementing the pipeline of developments to continuously improve the MSH intranet, including leading individual developments.

Support MSH communities of practice- 25%

Contribute to Organizational Requirements -15%

QUALIFICATIONS

REQUIRED MINIMUM EDUCATION

REQUIRED MINIMUM EXPERIENCE

KNOWLEDGE AND SKILLS

COMPETENCIES

PHYSICAL DEMANDS

The expected salary range for this position is : $73,000.00 - $83,000.00 annually (U.S. locations only).

MSH considers multiple job-related factors when determining an offer, including but not limited to, business and organizational needs, candidate qualifications, internal equity, location, and internal budget.

Salary is just one of many aspects of our total rewards package; at MSH, our goal is to provide you with a comprehensive set of competitive benefits that includes a substantial vacation, sick and holiday policies, training and development programs, competitive insurance coverage for health, vision, dental, life, short-term and long-term disability, 401k plan, Flexible Spending Account, among others.

The selected candidate will be able to work remotely in a country where they are authorized to work and MSH is registered.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, MSH has developed and maintains an affirmative action program and plan.

EEO is the Law - English

EEO is the Law - Spanish

Pay Transparency Nondiscrimination Poster

Know Your Rights - Workplace Discrimination is Illegal

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

MSH EEO-AA Policy

Salary : $73,000 - $83,000