Specialist/Human Specialist

Job Summary

The Human Resources division plans and directs the development and administration of human resources strategy. Human Resources administers policies, programs, and benefits packages and is dedicated to researching and implementing new approaches and innovative practices in all areas of human resource management to help employees develop their full potential. The Human Resources Specialist position is a full-time, non-supervisory position reporting to the Manager of Human Resources.

Minimum Qualifications

• Bachelor degree in related field or four (4) years or more of direct experience in a Human Resources role
• Two (2) years or more of recent and relevant experience that demonstrates the ability to apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment
• Two (2) years or more of experience in managing and processing Family Medical Leave Act (FMLA)
• Basic mathematical aptitude, as well as alpha and numeric filing skills are required
• Computer literacy which includes, but is not limited to, proficiency in Microsoft Windows suite
• Human Resources Certification (APHR and or PHR) or the ability to obtain a Human Resources Certification

Organizational Values

Along with the satisfactory performance of this job’s essential functions, the employee in this position is expected to actively and consistently demonstrate the core values of the Clerk’s Office.

Service to All
Everyone is my customer. From our customers to my coworkers and colleagues, excellent service is my primary goal. I will provide courteous, patient and knowledgeable service to everyone.

Integrity
I will foster the highest level of ethical conduct and promote an atmosphere of transparency, accountability and confidentiality in my actions and behavior. I will comply with all the Clerk’s policies.

Respect
I will treat the office, everyone I come in contact with and myself with respect. From punctuality to dress code, I will be mindful of what my actions and my appearance communicate to others.

Communication
I will present ideas and information in a thoughtful and courteous manner and be open minded to the ideas and suggestions of others. I take responsibility to keep others fully informed of situations and information at all levels whether in writing or verbally.

Ownership
I accept responsibility for the quality, quantity and timeliness of my work. I will seek answers to issues I do not understand and I will own my behavior.

Teamwork
I hold myself and others accountable for the success of the team. I support a culture that finds solutions, rather than make excuses or place blame. I will be flexible and cooperative when faced with change.

Development
I will foster an environment of continuous improvement. I am encouraged to research, study and learn the vast workings of the Clerk’s office so I can be of the most service to our customers.

Essential Functions

It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Provides excellent customer service to all in person, in email and over the phone; is approachable, helpful and personable; and answers questions knowledgeably and with patience
• Manage and administers FMLA
• Manages the recruitment and overall employee life-cycle process for the agency using Applicant Tracking Software
• Audits all aspects of the hiring and termination cycle and communicates findings
• Analyzes office needs to develop training programs
• Assists with coordinating organizational training and development efforts
• Manages employee reward programs (such as Milestone, Cause for Applause, Employee of the Month & Annual Clerk’s Award Program)
• Assists Manager of Human Resources with the excitation of the Milestone Luncheon
• Assists with Benefit Administration (medical, dental, LTD, Retirements plans, AFLAC, etc.)
• Assists Manager of Human Resources with the Workers Compensation Program
• Assists in reviewing, creating and processing monthly and yearly invoices
• Conducts new employee orientation when needed
• Reviews and understands statutes, legislation, rules, regulations and policies
• Understands and explains current HR policies, procedures, laws, standards or regulations
• Manages multiple tasks and projects with competing deadlines
• Participates in cross training initiatives to acquire knowledge and skill sets to support efficient functioning of the assigned work
• Maintains the confidentiality of pertinent personnel records
• Processes public records requests of personnel records in accordance with Chapter 119 Florida Statues, including processing applicable charges
• Maintains confidentiality of information learned or acquired as part of the position which, if disclosed, might have an adverse internal effect or objectionable outside results
• Possesses knowledge of HRIS database functions
• Maintains and updates Human Resource documents with accuracy and integrity regardless of format
• Take the lead on special projects as requested
• Regular and reliable attendance is an essential function of this job

• Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
• Sitting for prolonged periods of time
• Repetitive actions/motion of one or both hands
• Hearing ordinary conversation and office sounds
• Verbal communication in person and on the phone
• Written communication by hand and on PC
• Bending/squatting/kneeling
• Lifting up to 25lbs