Demo

Host/Hostess

Manatee Memorial Hospital
Bradenton, FL Full Time
POSTED ON 12/4/2024 CLOSED ON 1/28/2025

What are the responsibilities and job description for the Host/Hostess position at Manatee Memorial Hospital?

Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent guest service skills, a positive attitude, and the ability to manage reservations and seating efficiently.

Duties

  • Greet guests upon arrival with a friendly demeanor and assist them in seating arrangements.
  • Manage reservations and waitlists using the Aloha POS system or similar software.
  • Provide guests with menus and inform them of daily specials or promotions.
  • Maintain an organized and clean host/host area, ensuring that it is welcoming at all times.
  • Answer phone calls promptly, providing information about the restaurant, menu items, and reservation availability while demonstrating excellent phone etiquette.
  • Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
  • Assist in managing the flow of guests during busy periods to optimize seating efficiency.
  • Address any guest inquiries or concerns promptly to ensure a positive dining experience.

Qualifications

  • Previous experience in guest services or customer service roles is preferred, particularly in a restaurant or hospitality setting.
  • Familiarity with POS systems, especially Aloha POS, is a plus but not required; training will be provided.
  • Strong communication skills with an emphasis on phone etiquette and interpersonal interactions.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • A passion for food service and hospitality, with a commitment to providing exceptional guest experiences.
  • Must be able to work flexible hours, including evenings and weekends as needed.

Join our team as a Host/Host where you can contribute to creating memorable experiences for our guests while developing your skills in the vibrant hospitality industry!

Job Type: Full-time

Pay: $15.50 - $17.50 per hour

Expected hours: 36 per week

Benefits:

  • Employee discount
  • Health insurance

Shift:

  • 12 hour shift

Ability to Commute:

  • Bradenton, FL 34208 (Required)

Ability to Relocate:

  • Bradenton, FL 34208: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18

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