What are the responsibilities and job description for the Host/Hostess position at Manatee Memorial Hospital?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in the hospitality industry. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent guest service skills, a positive attitude, and the ability to manage reservations and seating efficiently.
Duties
- Greet guests upon arrival with a friendly demeanor and assist them in seating arrangements.
- Manage reservations and waitlists using the Aloha POS system or similar software.
- Provide guests with menus and inform them of daily specials or promotions.
- Maintain an organized and clean host/host area, ensuring that it is welcoming at all times.
- Answer phone calls promptly, providing information about the restaurant, menu items, and reservation availability while demonstrating excellent phone etiquette.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Assist in managing the flow of guests during busy periods to optimize seating efficiency.
- Address any guest inquiries or concerns promptly to ensure a positive dining experience.
Qualifications
- Previous experience in guest services or customer service roles is preferred, particularly in a restaurant or hospitality setting.
- Familiarity with POS systems, especially Aloha POS, is a plus but not required; training will be provided.
- Strong communication skills with an emphasis on phone etiquette and interpersonal interactions.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A passion for food service and hospitality, with a commitment to providing exceptional guest experiences.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Host/Host where you can contribute to creating memorable experiences for our guests while developing your skills in the vibrant hospitality industry!
Job Type: Full-time
Pay: $15.50 - $17.50 per hour
Expected hours: 36 per week
Benefits:
- Employee discount
- Health insurance
Shift:
- 12 hour shift
Ability to Commute:
- Bradenton, FL 34208 (Required)
Ability to Relocate:
- Bradenton, FL 34208: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18