What are the responsibilities and job description for the Patient Care/ Scheduling Coordinator/Receptionist position at Manchester Dental?
Job Overview
Do you have excellent Customer Service Skills . Are you empathetic, caring and organized? We are seeking a dedicated Patient Care Coordinator to join our growing team. The ideal candidate will play a crucial role in ensuring smooth patient experiences and efficient operations in our office. .
Responsibilities
- Coordinate patient appointments and manage the scheduling system
- Making and receiving phone calls, texts and ensuring the schedule stays full for the providers.
- Greet patients, check them in, and verify their information
- Assist with insurance verification and billing processes
- Input and Maintainrecords accurately and securely
- Provide exceptional customer service to patients both in person and over the phone
- Handle inquiries, resolve issues, and escalate concerns as needed
Requirements
- Strong organizational skills with attention to detail
- Ability to communicate effectively with patients and colleagues
- Prior experience in dental front desk or administrative roles within healthcare setting , restaurant Usher/ concierge , car sales industry setting is preferred
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer relationship management: 1 year (Required)
- Administrative experience: 1 year (Required)
- Organizational skills: 1 year (Required)
Ability to Commute:
- Manchester, CT 06040 (Required)
Work Location: In person
Salary : $19 - $23
