2025-5656

Parts Specialist/Material Planners provide counter service to MBTA Bus and Light rail employees who need parts/equipment to perform their duties. The Parts Specialist will assist with inventory control, data entry, and customer service.

Provide quality customer service to include but not limited to the following

• Attention to detail
• Meet and greet customers
• Review requisition forms to ensure proper completion (signatures, timestamps, part numbers, description and quantity)
• Answer questions regarding availability of parts
• Ask appropriate questions to ensure correct parts are researched and provided
• Inform customers when requested parts are available
  
  
  

Stock Room Responsibilities

• Understanding of warehouse storage plans and warehouse operations
• Perform daily cycle counts at a 95% accuracy rate as assigned
• Verifying materials against receiving, shipping, storage and inventory documents, noting and reporting discrepancies and damage
• Routing materials to prescribed storage locations
• Storing, stacking, or palletizing materials in accordance with prescribed storage methods
• Managing and taking inventory of received, shipped and/or stored materials daily
• Examine stored materials and report deterioration and damage
• Removing material from storage/receipt areas and preparing it for turn-in
• Process and/or affix, receipt, shipment, storage, pick/pack and other paperwork and reports as required
• Provide causative research for misidentified, damaged, non-located material as required
• Operates hand or power trucks and/or forklift in performing warehousing duties
  
  
  

Parts Pick up

• Provide documentation to vendors as required (tax exempt form, credit references)
• Review all vendor invoices to ensure accuracy on pricing, parts, and quantities
  
  
  

Data Entry

• Generate customer requisitions in the inventory system
• Enter vendor receiving documents in the inventory system
• Receive, stow and catalog in and out bound inventory
  
  
  

Other Requirements

• Provide support to the MBTA location during emergencies
• Conduct inventory research projects as requested
• Maintain neat and clean stock room area and perform regular cycle counts of material
• Adhere to required procedures
• 1 year computer experience
• Warehouse, stockroom or Inventory management experience
• Obtain and maintain a forklift license
• 1 year inventory experience
• 1 year customer service role
• Experience in inventory/point of sale applications
• Experience with bus or light rail parts
• Familiarity with automotive, bus, or rail parts experience
• Automotive Certification Programs will be considered in conjunction with experience
• Ability to communicate in English
• Valid Driver's License
  
  
  

Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Lifting, Reaching, Sitting, Standing, Walking