What are the responsibilities and job description for the Operations Manager position at Mandarich Law?
The Operations Manager is responsible for overseeing the day-to-day operations of the company, ensuring that all departments work efficiently and effectively to meet the organization's goals. This role involves managing resources, implementing operational strategies, improving processes, and ensuring that the company's operations are running smoothly, within budget, and according to industry standards.
What You'll Do::
- Develop and implement operational strategies, plans, and procedures to improve productivity and efficiency.
- Manage the daily operations of various departments, ensuring they meet performance, quality, and targets.
- Oversee the planning and execution of operational activities, such as, staffing, and allocation.
- Ensure the alignment of departmental goals with the company's overall business objectives.
- Monitor and assess operational performance using key performance indicators (KPIs) and provide regular reports to senior management.
- Collaborate with cross-functional teams to streamline processes and identify opportunities for process improvements and cost savings.
- Develop and manage budgets, ensuring operations are conducted within financial parameters.
- Supervise and lead operational teams, providing guidance, training, and professional development opportunities.
- Ensure compliance with industry regulations, and company policies.
- Address and resolve operational issues or challenges in a timely and effective manner.
- Implement systems, tools, and technology to optimize workflows, increase efficiency, and enhance communication across teams.
- Drive a culture of continuous improvement, innovation, and high performance within the operations team.
- Lead projects related to operations improvements, including system upgrades, process re-engineering, and expansion initiatives.
What You'll Need:
- Bachelors degree in business administration, or a related field (preferred).
- 3 years of experience in operations management or a similar role, with a proven track record of improving operational performance.
- Strong leadership, management, and team-building skills.
What You'll Enjoy:
- Competitive Base Salary
- Medical, Dental, and vision coverage; 401K plan with company match
- PTO
- Paid Parental Leave
- Company-paid Life Insurance
- Short and Long Term Disability Insurance
- Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways
- On-site gym
