What are the responsibilities and job description for the Process Improvement Specialist position at Mandarich Law?
The Process Improvement Specialist is responsible for identifying, analyzing, and improving business processes to increase efficiency, reduce waste, and ensure that organizational goals are met effectively. This role works closely with cross-functional teams to implement process improvements, utilize data-driven methodologies, and ensure that the changes align with the company's strategic objectives.
What You'll Do:
- Analyze current business processes and workflows to identify inefficiencies, bottlenecks, or areas for improvement.
- Collaborate with stakeholders across departments to gather information and understand process requirements.
- Design and implement process improvement strategies using Lean, Six Sigma, and other relevant methodologies.
- Lead process mapping and workflow analysis, documenting processes and identifying areas for optimization.
- Provide recommendations for process changes and improvements, with a focus on streamlining operations and reducing costs.
- Monitor and track the impact of process improvements, ensuring that the desired outcomes are achieved.
- Develop and deliver training to staff on new processes, tools, and methodologies.
- Continuously monitor industry trends and best practices to ensure that the organization remains competitive in process management.
- Facilitate process improvement workshops and meetings with various departments.
- Work with project management teams to ensure process changes are aligned with organizational goals and timelines.
- Develop key performance indicators (KPIs) to measure the effectiveness of process improvements.
What You Need:
- Bachelors degree in business administration, Industrial Engineering, Operations Management, or related field (preferred).
- 2 years of experience in process improvement, operations management, or a related role.
- Certification in Lean Six Sigma (Green Belt, Black Belt) or other process improvement methodologies is highly preferred.
- Strong analytical and problem-solving skills.
- Proficient in process mapping and data analysis tools (e.g., Microsoft Excel, Visio, or similar).
- Excellent communication skills, with the ability to work with cross-functional teams and manage change.
- Experience in project management, with the ability to lead and facilitate process improvement initiatives.
- Detail-oriented with a focus on achieving measurable results.
What You'll Enjoy:
- Competitive Base Salary
- Medical, Dental, and vision coverage; 401K plan with company match
- PTO
- Paid Parental Leave
- Company-paid Life Insurance
- Short and Long Term Disability Insurance
- Convenient West Loop location, close to the CTA, Metra, Divvy, and major freeways
- On-site gym
