What are the responsibilities and job description for the Residential Program Manager position at Mandy's Farm?
PROGRAM MANAGER
JOB DESCRIPTION
Sign On Bonus after 90 Days of Employment
Bonus Structure Overview:
- Total Bonus: $1,500
- Payout Schedule:
- $500 after the 90-day evaluation
- $500 after 6 months of employment
- $500 at one year
POSITION OVERVIEW:
Mandy’s Farm provides services in the Albuquerque area for individuals with developmental disabilities, supporting them to live the life of their choosing.
The primary responsibility of a Program Manager at Mandy’s Farm is to manage a caseload of individuals with disabilities and the team of Direct Support Professionals (DSPs) who support them. The Program Manager reports to a Program Coordinator and collaborates with the ISP Specialist to ensure ISP implementation and compliance.
POSITION DETAILS
- Title: Program Manager; Reports to: Program Coordinator
- Full Time Position; Rotating Schedule
- On Call Responsibilities
CANDIDATE REQUIREMENTS
Candidate must:
- Adopt Mandy’s Farm mission statement and be committed to supporting people with disabilities;
- Be able to lead a team; be highly collaborative and responsive;
- Accept responsibility; Be self-motivated and detail-oriented;
- Be solutions focused;
- Have strong communication skills;
- Demonstrate exemplary multi-tasking and time management skills;
- Be over the age of 21;
- Have a High School Diploma or GED;
- Applicants must have a minimum 2 years of experience working with individuals with disabilities.
- Must have a valid driver’s license, car insurance and reliable transportation
- Demonstrate effective communication skills with others
- Must be available to work some weekends and evenings
PRIMARY RESPONSIBILITIES
- Understand and implement Mandy’s Farm mission, vision & values;
- Understand DOH/DDSD requirements and ensure program compliance;
- Have knowledge and understanding of all ISPs and other individual specific documentation in order to provide person centered supports;
- Assist persons served in identifying personal and ISP goals;
- Advocate with persons served to be heard in development of their outcomes;
- Monitor outcome progress and assist Direct Support Professionals in implementation;
- Promote and encourage the independence of all persons served through choice-making, the development of personal relationships, and the pursuit of other community connections;
- Provide supervision and support to all Direct Support Professionals, ensuring compliance with all regulations & company policies;
- Complete DSP Performance Evaluations in a timely and thorough manner;
- Serve as primary liaison for case managers and interdisciplinary team members;
- Assist in arranging team visits;
- Arrange and monitor individual specific training requirements, work with Training Coordinator to ensure DOH/DDSD training compliance;
- Coordinate and monitor persons served DME and assistive technology needs;
- Address concerns/suggestions in a timely manner;
- Addresses formal grievance (FARM forms) and take to Program Director if needed;
- Obtain and monitor stock of food, beverage and supplies for the residence;
- Serve as role model for persons served, DSPs and team members, exemplifying Mandy’s Farm values.
- Complete 5310 paperwork in a timely and accurate manner;
- Maintain regular communication with Scheduling Coordinator and ISP Specialist, work collaboratively to ensure program success;
- Ensure compliance with budgeted hours of service and and staffing hours;
- Ensure accurate completion of timecards, monitoring for accurate timecodes, differentials and hours worked;
- Monitor staffing needs & communicate to Program Director immediately any concerns;
- Educate and train DSPs on Mandy’s Farm policies & procedures, DD waiver standards, and individual specific training;
- Conduct safety drills as required, submitting appropriate paperwork and QA documentation to track compliance;
- Ensure responsible petty cash management, reconciling petty cash logs monthly, submitting to appropriate persons and documenting in Therap’s petty cash system;
- Attend interdisciplinary teams as scheduled;
- Work with the Health Care Coordinator to complete pharmacy reviews & monthly medication logs. Follow up on any medication changes, errors, and documentation errors;
- Coordinate overnight stays away from the residence, ensuring appropriate medication transfer;
- Share on-call responsibilities with team members.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Salary : $500