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Residential Program Manager

Mandy's Farm
Albuquerque, NM Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 4/13/2025

PROGRAM MANAGER
JOB DESCRIPTION

Sign On Bonus after 90 Days of Employment

Bonus Structure Overview:

- Total Bonus: $1,500

- Payout Schedule:

- $500 after the 90-day evaluation

- $500 after 6 months of employment

- $500 at one year

POSITION OVERVIEW:

Mandy’s Farm provides services in the Albuquerque area for individuals with developmental disabilities, supporting them to live the life of their choosing.

The primary responsibility of a Program Manager at Mandy’s Farm is to manage a caseload of individuals with disabilities and the team of Direct Support Professionals (DSPs) who support them. The Program Manager reports to a Program Coordinator and collaborates with the ISP Specialist to ensure ISP implementation and compliance.

POSITION DETAILS

  • Title: Program Manager; Reports to: Program Coordinator
  • Full Time Position; Rotating Schedule
  • On Call Responsibilities

CANDIDATE REQUIREMENTS

Candidate must:

  • Adopt Mandy’s Farm mission statement and be committed to supporting people with disabilities;
  • Be able to lead a team; be highly collaborative and responsive;
  • Accept responsibility; Be self-motivated and detail-oriented;
  • Be solutions focused;
  • Have strong communication skills;
  • Demonstrate exemplary multi-tasking and time management skills;
  • Be over the age of 21;
  • Have a High School Diploma or GED;
  • Applicants must have a minimum 2 years of experience working with individuals with disabilities.
  • Must have a valid driver’s license, car insurance and reliable transportation
  • Demonstrate effective communication skills with others
  • Must be available to work some weekends and evenings

PRIMARY RESPONSIBILITIES

  • Understand and implement Mandy’s Farm mission, vision & values;
  • Understand DOH/DDSD requirements and ensure program compliance;
  • Have knowledge and understanding of all ISPs and other individual specific documentation in order to provide person centered supports;
  • Assist persons served in identifying personal and ISP goals;
  • Advocate with persons served to be heard in development of their outcomes;
  • Monitor outcome progress and assist Direct Support Professionals in implementation;
  • Promote and encourage the independence of all persons served through choice-making, the development of personal relationships, and the pursuit of other community connections;
  • Provide supervision and support to all Direct Support Professionals, ensuring compliance with all regulations & company policies;
  • Complete DSP Performance Evaluations in a timely and thorough manner;
  • Serve as primary liaison for case managers and interdisciplinary team members;
  • Assist in arranging team visits;
  • Arrange and monitor individual specific training requirements, work with Training Coordinator to ensure DOH/DDSD training compliance;
  • Coordinate and monitor persons served DME and assistive technology needs;
  • Address concerns/suggestions in a timely manner;
  • Addresses formal grievance (FARM forms) and take to Program Director if needed;
  • Obtain and monitor stock of food, beverage and supplies for the residence;
  • Serve as role model for persons served, DSPs and team members, exemplifying Mandy’s Farm values.
  • Complete 5310 paperwork in a timely and accurate manner;
  • Maintain regular communication with Scheduling Coordinator and ISP Specialist, work collaboratively to ensure program success;
  • Ensure compliance with budgeted hours of service and and staffing hours;
  • Ensure accurate completion of timecards, monitoring for accurate timecodes, differentials and hours worked;
  • Monitor staffing needs & communicate to Program Director immediately any concerns;
  • Educate and train DSPs on Mandy’s Farm policies & procedures, DD waiver standards, and individual specific training;
  • Conduct safety drills as required, submitting appropriate paperwork and QA documentation to track compliance;
  • Ensure responsible petty cash management, reconciling petty cash logs monthly, submitting to appropriate persons and documenting in Therap’s petty cash system;
  • Attend interdisciplinary teams as scheduled;
  • Work with the Health Care Coordinator to complete pharmacy reviews & monthly medication logs. Follow up on any medication changes, errors, and documentation errors;
  • Coordinate overnight stays away from the residence, ensuring appropriate medication transfer;
  • Share on-call responsibilities with team members.


Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • 403(b)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid sick time
  • Paid time off
  • Vision insurance


Schedule:

  • Holidays
  • Monday to Friday
  • On call
  • Overtime
  • Weekends as needed


Education:


  • High school or equivalent (Required)


License/Certification:


  • Driver's License (Required)


Salary : $500

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