We create possibilities that move life and commerce forward
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.
The Sr. Network Engineer will design, configure, monitor, and troubleshoot Cisco routers, switches, and wireless systems to ensure optimal performance and reliability. This role requires an excellent understanding of networking concepts, hands-on experience with multiple Cisco technologies, and the ability to work collaboratively in a fast-paced environment. The position requires senior-level understanding and experience in Cisco-based network, wireless and voice / video technologies, the ability to analyze network logs, scrutinize network traffic, and troubleshoot escalated incidents and service requests.
- THIS IS A HYBRID POSITION- REMOTE CANDIDATES WILL NOT BE CONSIDERED
MINIMUM REQUIREMENTS
5-7 years of IT experience3-5 years of Cisco network experience3 years experience with Cisco ISR / ASR routers, switches, and Catalyst Center3 years experience with Cisco Wireless Lan Controllers and Cisco ISE3 years experience with network configuration and troubleshooting2 years experience with Unified Communications solutions1 years experience with Cisco Meraki solutionsExcellent understanding of TCP / IP protocols, subnetting, and routing (VLAN, NAT, EtherChannel, STP, OSPF, EIGRP)Excellent understanding of VPN technologies (DMVPN, SD-WAN)Excellent understanding of wireless fundamentals and QoSStrong written and verbal communication skillsAbility to troubleshoot network problems independentlyAbility to properly handle confidential and sensitive informationEDUCATION / CERTIFICATION PREFERENCES
Bachelor’s degree in information systems or comparable experienceCisco professional certification(s) required (eg. CCNP)ESSENTIAL JOB FUNCTIONS
Design, configure, deploy, and maintain network equipment and servicesMonitor various network management platforms for configuration flaws and make changes to optimize network performanceEvaluate network implications of current processes, service requests, and proposed changesEvaluate new network technologies and solutions through proof-of-concept testing and analysisManage and coordinate response efforts to network, wireless, voice / video performance and availability issuesEnsure seamless integration of Cisco network and Microsoft UC solutions with existing IT infrastructureRespond to network impact events and participate in remediationsPerform audits and ensure configurations remain in compliance with requirementsCreate and maintain network documentation and diagramsEnsure regulatory controls are followed and evidence of violation is maintained for reviewMaintain current knowledge of network best practicesLead and mentoring junior network security engineers and other IT staffADDITIONAL CHARACTERISTICS
Knowledge of network maintenance automation languagesStrong knowledge of Microsoft Unified Communications technologies, such as Microsoft 365, Microsoft TeamsStrong knowledge of network and UC protocols (eg. EIGRP, OSPF, BGP, SIP, RTR, H.323)Strong knowledge of wireless configurations (eg. QoS, DSCP, WLAN, Fast Roaming, MTU, Authentication, Certificates)Ability to manage tasks independently and escalate as necessaryAbility to work with and coordinate between multiple groupsAbility to function in a dynamic environmentAbility to manage multiple tasks and meet deadlinesAbility to prioritize appropriatelyAbility to pay attention to detailsLI-GW1
Committed to diversity and inclusion
At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
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