What are the responsibilities and job description for the Courtroom Technology Specialist position at Manhattan District Attorney's Office?
Division / Unit : Information Technology Bureau
Civil Service Title : Community Coordinator
Position Title : Courtroom Technology Specialist
Salary Range : $62,000 - $70,000
Job Description :
The New York County District Attorney’s Office (DANY) has openings for Courtroom Technology Specialists in the Information Technology Bureau. In this position, the Courtroom Technology Specialists are responsible for providing a wide range of highly skilled technical audio / visual assistance to Assistant District Attorneys (ADAs) in the courtroom and Grand Jury rooms. The ideal candidates must be able to provide customer service to ADAs and Office of Court Administration (OCA) personnel across different levels of technology and settings. A successful candidate should also be able to provide a wide range of hands-on technical assistance in the operation of multimedia, including resolving connectivity issues, and troubleshooting audio / visual equipment throughout DANY.
Responsibilities include but are not limited to :
- Provides technical support to ADAs and other staff within DANY and courtroom / Grand Jury room settings.
- Oversee the day-to-day operation of all AV technology used in court and Grand Jury to ensure reliable and effective operation.
- Assist the IT Helpdesk in standard equipment setup including computers, data projectors, and other multimedia equipment.
- Setup, operate and maintains all video conferencing equipment throughout DANY and Grand Jury rooms, including all Cisco Video Conferencing Kits.
- Troubleshoots equipment, software, hardware, and networking issues as required both remotely and at physical locations.
- Coordinate warranty work, maintenance agreements and timely repair of equipment for all vendor contracts covering AV equipment.
- Diagnoses routine equipment malfunctions and provides users with problem resolution or escalates as necessary.
- Participates in event setup and break down and remains present to monitor equipment and ensure equipment works properly during the event.
- Load, unload and move equipment using carts and hand trucks including regular transporting of audio-visual equipment and materials weighing 25 to 50 pounds for troubleshooting, repairs, or other related needs.
- Maintains equipment, such as laptops, cameras, microphones, audio mixers, speakers, projectors, and presentation systems as appropriate to the area of assignment.
- Monitors and ensures the availability, circulation, security, and proper maintenance of portable multimedia equipment.
- Organizes equipment storage area, maintains inventory, assists with equipment check out for staff members, performs annual inventory of all assigned equipment and assembles carts with necessary equipment for use during the day.
- Maintains presentation remotes and other handheld equipment used in courtrooms and during meetings.
- Coordinates video equipment storage and security.
- Remains current on new and emerging technology, methodology, and equipment.
- Monitor latest technology and recommend, develop, and install system upgrades.
- Advise management in all areas of AV needs, objectives, and capabilities, including anticipation of future requirements and potential problems.
- Provides technical support to the Early Case Assessment Bureau (ECAB) Interview setups.
- Performs additional duties as assigned.
In addition to the Minimum Qualification Requirements, candidates must possess the following :
Preferred Requirements / Skills :
How To Apply :
Hours / Shift :
Additional Information :
Minimum Qualification Requirements :
Public Svc Loan Forgiveness :
Residency Requirement :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary : $62,000 - $70,000
