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Overlook Activity Center Assistant Manager

Manheim Township PA
Lancaster, PA Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/14/2025

Overlook Activity Center Assistant Manager

Department : Recreation

Reports To : Recreation Program and Aquatics Manager

Supervisory Responsibilities : Yes

Safety Sensitive : No

Classification : Part-Time, Seasonal; Non-Exempt

Job Level : 3

Driving Status : No

Work Environment : Overlook Activity Center (indoors)

Summary

Assist with supervision of Overlook Activity Center operations including main floor, special

event room, and supervising staff in the performance of work duties and responsibilities.

Work schedule is seasonal, part time on Friday, Saturday, and Sunday with occasional weekdays as needed from Fall to Spring. Limited hours will be available during summer months (June -September).

Essential Functions

  • Assist in supervision of Overlook Activity Center staff; provide training, communicate and monitor adherence to policies, rules, and regulations.
  • Operate the point-of-sale system for payment processing, ensuring accurate transactions.
  • Maintain a safe and secure environment for all patrons, monitoring activities and responding to safety concerns as needed.
  • Utilize knowledge of the facility's services, equipment, and operations to assist patrons and staff effectively.
  • Help coordinate and distribute schedules for public sessions, private rentals, and special events such as birthday parties.
  • Attend staff meetings and training sessions.

Related Functions

  • Build and maintain positive relationships with staff and patrons, providing excellent customer service in person and over the phone as needed.
  • Provide coverage for varying rink positions when necessary, such as box office, skate room, floor guard, and DJ Booth.
  • Regularly clean and organize facility spaces, including common areas and equipment
  • Physical Requirements

  • Ability to demonstrate physical fitness to include frequent light to occasional heavy lifting (up to 30 lbs.) standing, and walking for long periods of time, bending, pushing, and pulling.
  • Able to stand, sit and walk for extended periods of time and intermittently.
  • Ability to reach with hands and arms, push items overhead, occasionally stoop, kneel, or crouch.
  • Ability to talk, hear, and see.
  • Competencies

  • Ability to communicate township / department policies, rules, and regulations to all that use the facility
  • Ability to provide direct leadership / management.
  • Ability to coordinate multiple projects with fluctuating demands, including staff scheduling, product deliveries, and group rentals.
  • Ability to evaluate services.
  • Ability to demonstrate flexibility in work habits to meet ever-changing schedule requirements.
  • Ability to display basic computer literacy skills
  • Required Education and Experience

  • High School Diploma / GED
  • Preferred Education and Experience

  • CPR and First Aid
  • Experience supervising staff
  • Disclaimer

    This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

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