What are the responsibilities and job description for the Workplace Desktop Engineer position at Manifest Solutions?
Manifest Solutions is currently seeking a Workplace Desktop Engineer for a hybrid position in Columbus, OH.
- Bachelor’s degree in Computer Science or equivalent work experience
- 5 years Microsoft (MS) Windows Desktop, Active Directory / Group Policy administration experience
- Required \- Advanced Endpoint Administration
- Advanced knowledge of end point security functions and responsibilities, such as : patching, anti-virus, encryption, etc.
- Experience with Microsoft / Ivanti EPM suite or equivalent system management tool
- Preferred
- Experience with software deployment : MSI, packaging tools (i.e., Pace Suite, Admin Studio Pro)
- Experience with desktop / app virtualization, such as Azure Virtual Desktop, a plus
- Apple macOS experience and administration is desirable
- Required \- M365 and Azure administration experience
- M365 administration knowledge to include, but not limited to : OneDrive, SharePoint, Office365, Teams, Intune, etc.
- Knowledge of Azure AD integration and maintenance
- Required \- Incident management
- Monitor daily ticket intake for the team
- Manage / resolve incidents based on priority
- Ability to design, develop and implement automation (Batch, VBScript, PowerShell) in a MS Windows desktop environment is desired
- Required \- Experience leading and supporting large scale desktop product implementations (i.e., Office365, Windows 11, SharePoint, Teams, OneDrive, CrowdStrike, etc.)
- Strong communication / organizational skills to include documentation (SOPs, Project Planning, User Instructions, etc.)
- Self-starter with a strategic mindset and ability to work in a fast paced, agile team environment
- Understanding of project management methodologies
- Identity and access management is desirable
