What are the responsibilities and job description for the Air and Ocean Export Coordinator position at Manitoulin Group of Companies?
Company Description
For more than 60 years, MGF has been providing premium transportation and logistics solutions to a vast range of industries.
We are Cargo architects, focused on building customized, end-to-end supply chain solutions to and from more than 200 countries worldwide. Our services include import and export, air and ocean, customs brokerage, crating, Warehousing, distribution, Ground Transport-LTL and TL and project cargo. Shippers and importers view their global transportation and supply chains as critical components in gaining a competitive advantage within their industry. Working with MGF allows them to contain costs and improve service to their own customers.
Job Description
- Compliance: Ensuring Export processes are completed in compliance with TSA, NVOCC, FMC AND CBP regulations and procedures
- Operations: Working within the Export Operations team, to complete shipments from start to finish ensuring excellent customer service at all times
- Profitability: Review and identify areas to maximize profitability by proactive file management
- Customer Focus: Maintain and develop customer relationships alongside customer solutions and any other relevant departments
- Measurement: To follow MGF US Processes and Standard operating procedures
- Accounting: Ensuring all billing is carried out within a timely fashion monitoring and ensuring correct input of purchase costs into the system enabling accurate billing and profit reporting
- Quotations: Ensure quotations are responded to in a timely fashion dependent on customer requirements
Qualifications
Personal Attributes
This role needs to be underpinned by excellent customer service skills. You will have excellent attention to detail and possess a sound knowledge of Export processes.
Key Skills and Attributes
- The ability to work proactively using own initiative
- Proven communication skills, both written and verbal
- Previous experience dealing with a varied customer base
- Capacity to build strong relationships
- Ability to consider several possible options and decide on the most appropriate method
- IT skills to an appropriate level
Qualifications and Experience
- Export for both Air & Ocean Experience is preferable
- Proven industry experience
- Dangerous Goods Compliant an advantage
Additional Information
We Offer:
- Medical, Dental, Vision, 401K with company match as well as sick days, vacation and PTO
- Competitive wages
- Opportunities for growth and advancement
