What are the responsibilities and job description for the Bilingual Spanish Call Center Representative position at Manpower - South Florida?
Manpower is seeking a Bilingual Spanish Call Center Representative to manage high-volume calls, assist patients with scheduling, insurance verification, and general inquiries. Ideal candidates have strong communication skills, empathy, and can multitask efficiently for our client in Vero beach, FL.
Responsibilities :
Handle high-volume calls in English & Spanish.
Assist with scheduling, insurance verification, and inquiries.
Provide accurate healthcare service information.
Document patient interactions efficiently.
Maintain confidentiality & comply with HIPAA regulations.
Qualifications :
Fluent in Spanish & English.
Call center experience (healthcare preferred).
Knowledge of medical terminology & insurance verification a plus.
Strong communication, multitasking, and problem-solving skills.
Proficiency in computer systems & EMR software.
High school diploma required; higher education preferred.
Schedule :
Must be capable of working Monday through Friday between 7 : 30am - 6 : 00pm
Job Type : Full-time
Pay : $18.00 per hour
Salary : $18
