What are the responsibilities and job description for the Order Fulfillment Specialist position at ManpowerGroup?
The Technical Support Expert plays a critical role in ensuring seamless order fulfillment and exceptional customer experiences in a fast-paced technical environment.
This position involves communicating with moderately complex customers, escalating issues when necessary, and providing timely updates on order status.
Key Responsibilities:
- Handle customer inquiries related to orders, responding promptly and professionally
- Inform customers of unit prices, shipping dates, and any additional information needed by the customer
- Utilize our ERP system to determine total cost for the customer and verify price accuracy
Qualifications:
- Bachelor's degree
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
- Proficiency in Microsoft Office
