What are the responsibilities and job description for the Dispatch Coordinator / Dispatcher - Hybrid Work Environment! position at Mansfield Oil?
The Regional Dispatch Coordinator I is a member of a regional execution team responsible for providing best in class scheduling, loading support and inventory management of Mansfield’s FTL deliveries. This role is responsible for maintaining inventory managed tanks at acceptable fuel levels, along with scheduling deliveries to customers in the most optimal and efficient method, maximizing assets and aligning with the defined business strategy. The role completes the operations cycle by supporting Mansfield’s Supply team’s procurement strategy and changes based on market conditions, along with supporting carrier loading needs and challenges.
Responsibilities
Inventory Management
- Actively monitor designated customer’s tank readings
- Plan deliveries as indicated by current fuel level and average daily usage
- Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company’s best purchasing opportunities
- Document specific customer inventory requests
Logistics Coordination
- Schedule, coordinate, and manage FTL freight from terminal groups to customer locations
- Build strong relationships with carriers to create a more profitable freight coordination
- Implement terminal group sourcing adjustments based on arbitrage opportunities
- Ability to make decisions efficiently and independently within established guidelines
- In the event a carrier declines an order or is unable to meet the delivery requirements, obtain secondary option to ensure delivery meets the customer’s expectation
- Support retain resolution timely
- Load confirmations are completed daily, no exceptions
- Delivery confirmations are completed daily, no exceptions
Supply Execution Support
- Support carrier phone calls and emails to provide loading direction in an efficient and professional manner, based on established criteria per established thresholds
- Implement Supply strategy set forth by optimization software and market opportunities
- Coordinate with Supply regarding contract compliance
- Review and address carrier lifting accuracy
Other Duties as Assigned
Position Requirements
Formal Education & Certification
- High school diploma or equivalency required
- Bachelor’s degree preferred
Knowledge & Experience
- Minimum 1 year of prior experience in dispatching or supply chain preferred
- Petroleum experience preferred
- Confident skills with Microsoft Office suite
Qualifications & Characteristics
- Must be able to multi-task and make financial impactful decisions in a fast-paced environment
- Demonstrated ability to work in a fast paced, constantly changing environment
- Ability to handle multiple tasks and move between activities that require immediate response
- Ability to communicate effectively to all stakeholders
Work Environment
- Hybrid work environment is available once training is completed.(3 days in teh office, 2 days remote)
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
