Demo

Office Manager/Front Desk Coordinator

Mantality Health
Wauwatosa, WI Full Time
POSTED ON 12/31/2024 CLOSED ON 2/11/2025

What are the responsibilities and job description for the Office Manager/Front Desk Coordinator position at Mantality Health?

Overview:

Work in a fun and fast paced team-oriented environment where you can grow your skills and help our patients! Our wellness practice is growing and we are seeking a motivated and dependable Office

Manager/Front Desk Coordinator to join our team!

Personal characteristics required: Motivated, dependable, and a team player; Willingness to learn; Excellent interpersonal relations; Excellent patient communication/relationship skills; Strong computer skills; Detail oriented.

Prior to your interview please review our website: www.mantalityhealth.com

Duties:

  • Manage day-to-day operations of the clinic to ensure smooth and efficient functionality.
  • Track and analyze referral, sales, and patient data to support clinic growth and performance metrics.
  • Maintain and update patient files, ensuring documentation is accurate, organized, and compliant with clinic policies.
  • Generate and distribute weekly and monthly performance reports for management review.
  • Monitor patient progress within tracking systems, identifying trends and supporting follow-up initiatives.
  • Process payments, verify patient information, and assist with billing inquiries as needed.
  • Perform general office duties, including faxing, filing, emailing, and mailing documents.
  • Adhere strictly to patient confidentiality regulations (HIPAA) and uphold medical ethics in all interactions.
  • Assist with training new staff on back office operations and data management processes.
  • Communicate clearly and professionally, both verbally and in writing, with patients, staff, and external partners.
  • Provide exceptional customer service through patient engagement.
  • Perform other related duties as assigned to support the clinic's operational success.

***Must have minimum 1 year of medical office management experience. Pay is negotiable and based on experience***

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • No nights
  • No weekends

Experience:

  • Medical office management: 1 year (Required)

Ability to Relocate:

  • Wauwatosa, WI 53226: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24

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