What are the responsibilities and job description for the Office Manager/Front Desk Coordinator position at Mantality Health?
Overview:
Work in a fun and fast paced team-oriented environment where you can grow your skills and help our patients! Our wellness practice is growing and we are seeking a motivated and dependable Office
Manager/Front Desk Coordinator to join our team!
Personal characteristics required: Motivated, dependable, and a team player; Willingness to learn; Excellent interpersonal relations; Excellent patient communication/relationship skills; Strong computer skills; Detail oriented.
Prior to your interview please review our website: www.mantalityhealth.com
Duties:
- Manage day-to-day operations of the clinic to ensure smooth and efficient functionality.
- Track and analyze referral, sales, and patient data to support clinic growth and performance metrics.
- Maintain and update patient files, ensuring documentation is accurate, organized, and compliant with clinic policies.
- Generate and distribute weekly and monthly performance reports for management review.
- Monitor patient progress within tracking systems, identifying trends and supporting follow-up initiatives.
- Process payments, verify patient information, and assist with billing inquiries as needed.
- Perform general office duties, including faxing, filing, emailing, and mailing documents.
- Adhere strictly to patient confidentiality regulations (HIPAA) and uphold medical ethics in all interactions.
- Assist with training new staff on back office operations and data management processes.
- Communicate clearly and professionally, both verbally and in writing, with patients, staff, and external partners.
- Provide exceptional customer service through patient engagement.
- Perform other related duties as assigned to support the clinic's operational success.
***Must have minimum 1 year of medical office management experience. Pay is negotiable and based on experience***
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No nights
- No weekends
Experience:
- Medical office management: 1 year (Required)
Ability to Relocate:
- Wauwatosa, WI 53226: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $24