What are the responsibilities and job description for the Journeyman Field Engineer position at ManTech International Corporation?
Description & Requirements
Unlock the secrets of intelligence with ManTech! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with ManTech!
ManTech is seeking a motivated, career and customer-oriented Journeyman Field Engineer to join our team in the Reston or Chantilly, VA location. This is an onsite position.
The successful candidate will travel worldwide to deploy, configure, upgrade, troubleshoot, and maintain systems, train technical support personnel to perform maintenance on those systems, and remotely support system troubleshooting and maintenance when not traveling.
Responsibilities :
- Traveling worldwide to install and configure new systems as well as upgrade, maintain, and recap existing systems, including all system and network infrastructure and peripherals
- Training in-country technical support personnel to perform Tier 0-1 troubleshooting and maintenance on deployed systems, both in-country and remotely
- Communicating with in-country personnel remotely, while not traveling, to troubleshoot and resolve Tier 2-4 issues and documenting issues and resolutions appropriately
- Working with network management personnel on integration issues to maximize system performance
- Evaluating system performance and recommending improvements
- Supporting and improving the processes and procedures needed to provide real-time technical support for deployed systems and teams
- Working with engineering teammates to resolve reported problems
- Interfacing with third party vendors for monitoring, troubleshooting, tracking, and resolving issues
- Working with quality assurance / testing personnel to define acceptance criteria for each release cycle and testing systems as needed
- Preparing and presenting briefings to the Sponsor as required
Basic Qualifications :
Preferred Qualifications :
Clearance Requirements :
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.
