What are the responsibilities and job description for the Lead Systems Administrator position at ManTech International Corporation?
Description & Requirements
Shape the future of defense with ManTech! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with ManTech!
ManTech seeks a motivated, career and customer-oriented Lead Systems Administrator to join our team in Washington, DC. This is an onsite position.
Responsibilities include but are not limited to :
- Providing Tier II IT Systems support on a wide range of technologies, including : VMware vCenter, Horizon View, Site Recovery Manager, HPAC Secure Printing, HP Blade Servers, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating Systems
- Diagnosing and resolving the performance, security, and / or technical challenges related to the platforms listed above
- Manage and enhance the experiences of VIP customers
- Resolve any issues or concerns raised by VIP customers
- Monitor and analyze VIP customer feedback to identify areas for improvement
- Train and mentor staff on VIP service standards and best practices
- Prepare and present reports on VIP service performance and metrics
- Ensure compliance with program / customer policies and procedures
- Writing Standard Operating Procedures (SOPs) to accomplish recurring tasks
- Participating in processes throughout all phases of the ITIL Service Lifecycle, including submitting Change Requests
- Performing requirements analysis, requirements gathering, and integration for all platforms listed above
- Providing direction and guidance to less-experienced Systems Administrators
- Investigating and resolving operational problems in conjunction with other engineering and technical personnel
- Up to 10% local travel
Minimum Qualifications :
Preferred Qualifications :
Clearance Requirements :
Physical Requirements :
The projected compensation range for this position is $105,800.00-$175,900.00. There are differentiating factors that can impact a final salary / hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it's employees beyond just compensation. ManTech's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.
Salary : $105,800 - $175,900
