What are the responsibilities and job description for the Entry Level Customer Relations Assistant position at Mantra Management Group?
Do you love interacting with people? Do you strive to provide unmatched customer service? If you answered yes, then our Entry Level Customer Relations Assistant role might be for you!
We are a top-rated sales and marketing agency in the Pittsburgh area. We take pride in representing top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach allows us to drive customer engagement for our clients and sets us apart from the competition. As we take on new ventures in the Pittsburgh area, we are in need of a driven Entry Level Customer Relations Assistant to go above and beyond for our customers!
What Will You Be Doing As An Entry Level Customer Relations Assistant?
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We are a top-rated sales and marketing agency in the Pittsburgh area. We take pride in representing top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach allows us to drive customer engagement for our clients and sets us apart from the competition. As we take on new ventures in the Pittsburgh area, we are in need of a driven Entry Level Customer Relations Assistant to go above and beyond for our customers!
What Will You Be Doing As An Entry Level Customer Relations Assistant?
- Present our clients’ products and services directly to consumers in a confident, compelling manner to drive sales
- Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions
- Input customer information, order details, and sales contracts into our POS system
- Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions
- Attend virtual and onsite training sessions alongside fellow Entry Level Customer Relations Assistants to hone in on customer service and sales techniques
- Diversity & Inclusion
- Equal Opportunity Advancement
- Training & Development
- Mentorship Programs
- Biweekly team events
- High school diploma or GED is required
- 0-2 years’ experience in customer service, retail sales, hospitality or a related field
- Strong public speaking skills and the ability to confidently interact with customers, clients and teammates
- Solution-oriented mindset and resilience in overcoming challenges
- Exceptional time management and organizational skills
- The ability to work flexible hours including evenings and weekends as needed
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