What are the responsibilities and job description for the Inside Sales/ Customer Service Representative position at Manufacturers Reserve Supply Inc.?
Customer Service/ Inside Sales for Building Material Wholesaler
Manufacturers Reserve Supply is a wholesale distributor of high-end building supplies. This role offers an opportunity to work with lumber yards and big box stores directly with a focus on cultivating relationships and providing excellent service. The job offers stability with no cold calling, a Monday through Friday schedule 7:30am -4:30pm, and room for advancement.
Our Customer Service/Inside Sales Representative team become experts in decking, siding and exterior building materials. A background in the construction field or understanding of the basic building process and/or product is preferred but not required. We will train the right candidate.
Job Responsibilities:
- Handle incoming calls, process orders, and deliver quotes quickly and accurately
- Resolve customer inquiries and provide troubleshooting assistance
- Stay up-to-date on our products and services to offer the best support
- Drive new business by cross-selling, upselling, and utilizing promotional campaigns
- Collaborate with the Outside Sales Team and internal departments to ensure exceptional customer satisfaction
Job Qualifications:
- Experience within customer service and sales.
- Knowledge of building materials.
- Strong computer skills (MS Office, Word, Excel, Outlook).
- Must possess excellent verbal and written communication skills, including a pleasant and professional phone demeanor.
- Must possess a high attention to detail and the ability to multi-task.
- Logistics and supply chain background is beneficial
- Must be a team player, self-motivated and be able to collaborate effectively with other departments
Pre-Employment requirements include: assessment test, drug test, background check and reference check.
Benefits
Full Benefits package available including:
- A company paid medical plan
- Dental, vision, FSA, Group Term Life and AD&D
- 401(K) Plan with a company match
- Company Paid Holidays
- Paid Time Off
- Access to our company onsite gym
- Access to kitchen and free tea & coffee bar
- Cutting edge technology
- Secure parking on-site to our beautiful offices
- Company events, parties and gatherings
Company:
Manufacturers Reserve Supply is a wholesale distributor located in northern New Jersey. We specialize in selling high-end building materials to lumber yards and retail business operations. Serving the industry for over 94 years, integrity and reputation have been paramount to this company. MRS develops employees to their fullest potential and constantly encourages them to strive for greater goals.
