Customer Service Rep

We are seeking a reliable and detail-oriented Overnight Customer Service Representative to handle incoming calls, take messages, check and log daily messages, enter on-call schedules, and perform light cleaning tasks. This is not a traditional customer service role calls are typically brief and can vary significantly. Once a month, you will also assist with mailing tasks, such as stamping envelopes.

• Answering phone calls, taking messages, and logging information accurately
• Checking and documenting messages from throughout the day
• Entering on-call schedules into the system
• Performing basic cleaning tasks during the shift
• Assisting with envelope stamping once a month
• Working independently for the entire shift without supervision

• Ability to type without looking at fingers (decent typing speed required)
• Strong multitasking skills and attention to detail
• Fluent in English (bilingual is a plus but not required)
• Basic spelling, reading, and computer proficiency
• Reliable transportation (no public transit available)
• Comfortable working alone for the full shift
• Must be dependable with a solid work history and strong attendance record
• Comfortable working in all weather conditions (position requires full commitment to schedule)
• Must be okay with dogs being around in the work environment

• Opportunity for long-term, stable employment
• Supportive work environment with independent responsibilities

Apply now to join our team!

We are an equal opportunity employer and make hiring decisions based on merit. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.