What are the responsibilities and job description for the Resident Experience Coordinator position at Maplewood Brewster LLC?
About the Position
The Community Relations Associate will be responsible for supporting the Community Relations Director in achieving the community's occupancy and revenue goals. This role will involve managing the community's sales & marketing database, maintaining appropriate sales collateral, coordinating and obtaining all required move-in paperwork, and preparing the resident's community file.
Key Responsibilities
- Ensuring each resident move to their new home at Maplewood Senior Living is smooth, successful, and meaningful
- Facilitating the resident assessment with the Resident Services Director
- Reviewing, reading, and noting any pertinent information about the resident to the team
Requirements
- Possess exceptional oral and written communication skills as well as public speaking and presentation skills
- Able to effectively communicate the organization's values to residents, visitors, associates, co-workers, and the community
- Ability to handle multiple priorities and possess excellent phone communication skills
