Administrative Assistant/Customer Support

Job Summary
We are seeking a highly organized, proactive, and customer-focused Administrative Assistant to provide comprehensive support to the President of the company. This role will involve a variety of administrative work, handling sensitive information, and assisting with customer service tasks. The ideal candidate will be detail-oriented, able to multitask in a fast-paced environment, and possess excellent communication skills, with a strong ability to interact with clients, stakeholders, and employees in a professional and courteous manner. A key part of this role will be ensuring a seamless flow of operations while maintaining high standards of customer service and supporting the President in achieving company goals.

Responsibilities - Administrative

• Provide general administrative support, including filing, maintaining records, and processing expenses.
• Manage daily, weekly, and monthly reports
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records and files
• Help with preparation of accounts payable and receivable files
• Screen and direct phone calls, emails, and other communications, ensuring timely and accurate responses.
• Handle confidential information with discretion and integrity.
• Remove all admistrative work from the Presidents daily operations

Responsibilities - Customer Service

• Provide support to customers who need additional documents like invoices or want to check order status
• Help with lost and damaged shipments and file claims
• Monitor various email accounts and handle the emails or redirect to the correct person

Requirements

• Proven experience as an administrative assistant or in a similar role preferred.
• Strong computer literacy skills, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Demonstrated time management abilities to meet deadlines in a fast-paced environment.
• Exceptional phone etiquette and interpersonal skills for effective communication with clients and colleagues.
• Attention to detail in all aspects of work, particularly in proofreading documents.

This position is an excellent opportunity for individuals looking to grow their administrative skills within a supportive team environment while contributing to the success of our organization.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• No weekends

Language:

• English (Required)
• Spanish (Preferred)

Ability to Commute:

• Houston, TX 77003 (Required)

Ability to Relocate:

• Houston, TX 77003: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $30