Internal Systems (IS) Intern

• This is a temporary, part-time position*
  
  

The Internal Systems Intern will assist the Internal Support team with computer and application support issues, providing quality services and solutions to our internal employee. The role is hands-on, troubleshooting hardware and software related problems, and testing equipment in a lab setting.

Essential Functions

• Supporting IS Staff in the lab.
• Working with end users on support calls and workstation support.
• Loading, repairing, and setting up desktop and laptop computers.
• Performing inventory control and minor tasks around lab.
• Act in accordance with Marco policies and procedures as set forth in the Employee Handbook.
  
  

Qualifications

• Undergraduate student enrolled in an information technology related major and has completed 1-year in IT related courses; or equivalent combination of education and experience.
  
  

Required Skills

• Proficiency with business collaboration tools such as MS Office applications including Excel and Outlook.
• Superior internal and external customer service and communication skills.
• Enthusiastic, dedicated to the challenge of helping other people.
• Demonstrates strong attention to detail.
• Strong ability to exercise independent judgment and discretion regarding confidential matters.
• Self-starter with the ability to perform with little or no direct supervision.
• Excellent organizational and time/task management skills with the ability to prioritize tasks and work within a defined timeline and to operate with changing priorities.