What are the responsibilities and job description for the Front Desk Administrator position at Marcus Lewis Tennis Center?
Marcus Lewis Tennis Center is looking for a friendly and positive person for the role of Front Desk Administrator at our 10 Granite Road, Acton, MA location. This is a full time position Monday-Friday 3:00pm – 9:00/10:00pm (30-35 hours per week).
Responsibilities Include:
- Greet members and prospective members
- Answer phones
- Respond to general email inquiries
- Learn and understand our software to assist with day-to-day operations (checking members into the club, scheduling courts, answering membership inquiries, processing payments and pro shop sales, etc.)
- Close the facility
- Accept deliveries
- Pro Shop stocking
- Monitor courts
- Assist all staff with keeping the facility clean and tidy
- Assist with collection of payments due
- Support our tennis pros and general manager
Qualifications:
- Reception/Office experience
- Excellent verbal and written communication skills
- Punctual, reliable, and able to keep to a regular schedule
- Professional demeanor
- Willing to contribute suggestions to increase efficiency and problem solve
- General computer skills and knowledge are a must (word, excel, google sheets, gmail)
Benefits include:
- Complimentary club membership & discount on tennis programs
- Walk-on court privileges and complimentary guests
- Health Insurance upon qualification
- Simple IRA upon qualification
Additional Requirements:
- Excellent customer service skills, energetic, and enthusiastic. Problem solver with a professional manner and discretion. Must be dependable and have a good work ethic and be interested in a long-term position.
Contact: Cheryl Witty, Front Desk Manager
Job Types: Full-time
Pay: From $17.00-$18.00 per hour depending on experience
Hours: Monday through Friday 3:00pm – 9:00/10:00pm (close)
Expected hours: 30-35 per week
Schedule:
- Afternoon/Evening shift
Experience:
- Reception/Customer service: 2 years
- Work Location: In person
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- Employee discount
- Health insurance
Schedule:
- Evening shift
- Monday to Friday
Work Location: In person
Salary : $17 - $18