What are the responsibilities and job description for the LANDSCAPE SALES ADMINISTRATOR position at Marders?
Company Overview:
Marders has been a trusted name in the Hamptons landscaping industry for over 48 years. Our team of skilled professionals is dedicated to delivering exceptional landscaping services, from design and installation to maintenance and horticultural care. We take pride in our attention to detail, creativity, and commitment to customer satisfaction. Marders specializes in organic plant care solutions, utilizing innovative techniques and sustainable practices to promote the vitality and longevity of landscapes. We are seeking a talented and detail-oriented Landscape Sales Administrator to join our Landscape/Production team and contribute to our success. This is an excellent opportunity for individuals looking to grow their careers within a thriving organization.
Role Summary:
The Landscape Sales Administrator is responsible for managing the administrative functions of the sales process within the landscape services division, ensuring that all stages from estimating to final payment are handled efficiently and accurately. This role involves coordinating with sales, estimating, and operations teams to support the sales function and maintain smooth administrative workflows. The Landscape Sales Administrator will ensure that all project documentation is prepared, accurate, and up to date, while also overseeing invoicing and payment processes.
Key responsibilities include:
- Assist in the preparation of accurate estimates and proposals for landscape projects, ensuring they align with client specifications and pricing structures.
- Oversee and manage the administrative tasks that support the sales team, from initial client inquiry to project completion and final payment.
- Ensure contracts are drafted, signed, and properly filed. Coordinate with clients and internal teams to ensure all details, timelines, and costs are accurately reflected.
- Maintain organized records for all projects, including estimates, contracts, change orders, and client communications. Ensure compliance with company procedures and standards.
- Act as the point of contact for clients regarding administrative queries, providing updates on project status, contract details, and invoicing information to ensure clear communication and satisfaction.
- Oversee the invoicing process, ensuring that invoices are accurate and issued promptly. Follow up on outstanding payments and resolve any billing issues.
- Work closely with the sales, estimating, and operations teams to ensure smooth communication and coordination of administrative tasks related to each project.
- Assist with the preparation of reports related to project status, estimates, invoicing, and payments, providing valuable insights and updates to senior management.
Experience:
- At least 3 - 5 years of administrative experience, preferably in a sales or customer service role within the landscape, construction, or similar industries.
- Experience managing documentation, proposals, and contracts from initial inquiry to project completion.
- Background in supporting sales teams, assisting with estimating, tracking project progress, and managing client relationships.
- Experience handling customer inquiries, project quotes, and communication between sales, operations, and clients.
- Experience in invoicing, payment tracking, and billing processes.
- Knowledge of basic accounting procedures, such as tracking outstanding payments, generating invoices, and working with financial software.
- Experience in coordinating multiple projects simultaneously, ensuring that deadlines are met and tasks are completed on time.
- Familiarity with Customer Relationship Management (CRM) systems, project management software, or other industry-specific tools used to track sales and projects.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and/or other business software.
- Strong experience in managing customer inquiries, resolving issues, and providing updates. Experience working with clients to ensure satisfaction throughout the sales and project processes.
Qualifications:
- A high school diploma is required; an associate degree or bachelor's degree in business administration, sales, marketing, or a related field is preferred.
- Additional certifications in sales, project management, or accounting can be an asset.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Familiarity with CRM software or project management tools (e.g., Salesforce, Acumatica, BlueBeam).
- A basic understanding of landscape services, design, and maintenance practices is beneficial.
- Knowledge of landscape pricing, contracts, and estimating processes is a plus.
- Ability to manage multiple tasks, projects, and deadlines while maintaining attention to detail.
- Strong organizational skills to manage paperwork, contracts, and client files efficiently.
- Excellent verbal and written communication skills to interact effectively with clients, vendors, and internal teams.
- Ability to clearly explain project details, invoicing, and service terms to clients and team members.
- Strong problem-solving skills, especially in managing project challenges and resolving client issues.
- Attention to detail when reviewing contracts, invoices, and other important documents.
Benefits:
Competitive salary based on experience and qualifications. Salary range: $75,000 - $90,000/year
Full-time position - office-based.
Comprehensive benefits package, including health, dental, and vision insurance, 401(k) savings plan, paid time off, and company holidays.
Opportunities for professional development and career advancement.
How to Apply:
We look forward to reviewing your resume and cover letter! Join us at Marders and be part of our team that is passionate about bringing beauty to the world through innovative design and meticulous care! Apply to: Employment@Marders.com M/F/D/V EOE
If you require alternative methods of application or screening, you must approach the employer directly to request this.
Salary : $75,000 - $90,000
