Collection Cum Marketing

Skills:
Customer Relationship Management (CRM), Account Management, Data Analysis, Debt Recovery Strategies, Social Media Marketing, Communication,

Company Overview

Margadarsi Chit Fund Pvt Ltd., part of the renowned Ramoji Rao Group, is a trusted financial services provider with over 62 years of experience. Known for customer centricity, we offer diverse financial solutions across various segments. Our presence spans four states with 118 branches, and we operate in the financial services industry. Our headquarters is in Hyderabad, and we pride ourselves on being a leading and reliable partner in financial services.

Job Overview

We are seeking a fresher for the Collection Cum Marketing role at Margadarsi Chit Fund Pvt Ltd. This full-time position is ideal for candidates looking for opportunities in Coimbatore, Tiruppur, Salem, Erode, Karur, Tiruchirappalli, and Madurai. Candidates should possess a positive attitude and the ability to build strong customer relationships. This entry-level role requires candidates with zero to one year of experience.

Qualifications And Skills

• Must possess strong customer relationship management skills to effectively interact and maintain relationships with clients (Mandatory skill).
• Proficiency in debt recovery strategies is essential to efficiently manage and recover outstanding debts (Mandatory skill).
• Excellent communication skills, both written and verbal, are mandatory to effectively convey information (Mandatory skill).
• An understanding of account management principles to help in the effective handling of customers' financial accounts.
• Ability to perform data analysis to interpret data and provide insights for better decision-making.
• Familiarity with social media marketing techniques to promote and enhance the companys outreach and engagement.
• Basic knowledge of financial services and relevant regulations to ensure compliance and customer trust.
• Strong organizational and time management skills to handle multiple tasks efficiently under deadlines.
  
  

Roles And Responsibilities

• Engage with customers to enhance relationships and provide comprehensive support for their financial needs.
• Execute effective collection strategies to ensure timely recovery of dues in line with company policies.
• Collaborate with marketing teams to develop and implement strategies for customer engagement and brand promotion.
• Perform regular account reviews to ensure accuracy and up-to-date information is maintained for all clients.
• Analyze market trends and customer data to identify opportunities for cross-selling and up-selling financial products.
• Manage social media platforms to engage audiences and improve brand awareness through targeted campaigns.
• Report regularly on collection and marketing activities to senior management, offering insights and suggestions for improvement.
• Ensure compliance with all financial regulations and company policies to protect customer interests and maintain company reputation.