HR Office Administrator

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Join the team and love your job!
The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that begins with the recruitment process and continues with ensuring the wellbeing of our staff. That’s where the HR Team comes in! With good pay, extensive benefits and a family atmosphere, we are looking for a third member of the HR team to join the Director of HR and the HR Manager, to perform administrative tasks and services in a friendly and efficient department.
As the first point of contact for team members needing HR assistance, it will be your job to offer a sincere and warm welcome, identify the needs of the team member and who is best placed to assist and proactively respond or redirect the issues appropriately.

Responsibilities include:
Office Administration

• Manage office traffic to maintain confidentiality, professionalism and time management in a friendly and welcoming manner.
• Answer employee or applicant questions or direct them to the appropriate person for the answer.
• Maintain inventory of office supplies and office forms.
• Take and collect inter-office mail at least once a day.
• Create new and replacement name tags and maintain sufficient inventory.
• Assist employees with technical questions relating to the payroll app.
• Maintain confidentiality in all matters.
• Act professionally in all situations, concentrating on excellent customer service to all employees, managers, applicants and other visitors.
• Keep up to date with office filing and scanning, proactively ensuring that the day’s documents are filed correctly by close of day.

Applications

• Post new online job openings, maintain and update existing openings and close expired postings.
• Assist applicants with online applications when needed.
• Respond promptly and appropriately to all applications, following up in a timely manner with applicants and managers as necessary.
• Maintain accurate notes on application status.

Special Projects

• Create a digital monthly communication for employees, seeking new and relevant information to share.
• Prepare all resources for monthly Star of the Month and quarterly anniversary celebrations, including preparing and sending written invitations in an accurate and timely manner.
• Assist with new hire orientations; ensure all paperwork and resources are prepared for orientation events and check all new hire forms are completed accurately.
• Assist with additional projects as needed – examples of seasonal projects include assisting with annual health insurance enrollments, 401k communications, tracking completion of employee-wide training or communications, sorting/ shredding old files.
• Maintain a clean and professional appearance in the office; clean desk and office space, organize electronic and paper files, up-to-date versions of documents etc

Personal Skills

• You will need a comprehensive knowledge of the English language to effectively communicate with employees, managers, guests and vendors.
• An understanding of basic Spanish would be beneficial but is not a requirement. However, a willingness to be thoughtful about how you communicate with employees who do not speak English is essential.
• You must be confident in the use of all Microsoft Office software, especially Excel, Powerpoint and Publisher, as well as Outlook Office for emails and calendar functions. Our main system is a payroll program called Dayforce.
• You must demonstrate a keen attention to detail, double checking accuracy in documents and emails sent out.
• At times the office can become busy, priorities may change very suddenly, and sometimes it is necessary to manage the office traffic in order to maintain professionalism and confidentiality. You must be confident in managing and communicating priorities, be able to adjust to changing conditions and be able to direct visitors in the office to return later or take messages if necessary.
• You must scrupulously follow all Margaritaville Lake Resort and Driftwood policies and procedures, and understand and communicate the company mission.
• Finally, a sense of humor and fun is essential! Margaritaville is all about creating fun, and sometimes it is the best outlet on a stressful day! If you don’t mind a sudden burst of song, and especially if you’re ready to join in on the chorus, apply today!

Physical Requirements

• Maximum lifting of 20 pounds
• Use of a computer
• Hearing, writing, typing, speaking

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.