What are the responsibilities and job description for the Rental Car Manager position at Marhofer Auto Center Inc?
We are seeking a responsible and organized Rental Car Manager to oversee the daily operations of a rental car fleet of 60 vehicles.
In addition to managing the rental process, you will also be responsible for administrative tasks such as filing, scanning, and maintaining rental documentation
Fleet Management:
Manage and oversee a fleet of 60 rental vehicles
Ensure the availability and cleanliness of rental cars
Coordinate routine maintenance and repairs, ensuring vehicles are in top condition for customers
Monitor fuel levels, mileage, and vehicle performance
Customer Service:
Handle customer inquiries, reservations, and transactions for rental vehicles
Review rental agreements with customers, including terms, insurance options, and vehicle condition
Address and resolve customer complaints or issues professionally
Administrative Duties:
Perform filing and scanning of rental agreements and related documents
Maintain organized and up-to-date records for all rental transactions
Prepare and submit regular reports related to fleet usage, vehicle status, and revenue
Compliance and Policies:
Ensure rental agreements and procedures comply with dealership policies and legal regulations
Verify customer identification and qualification before releasing rental vehicles
Collaboration:
Coordinate with other dealership departments (service, sales) to optimize rental fleet utilization
Communicate with insurance companies, repair shops, and vendors as needed
Must be able to work flexible hours, including weekends
Primarily office-based work with some outdoor responsibilities (vehicle inspections, fueling)
Must have at least 1 year of previous Rental Manager experience.
In addition to managing the rental process, you will also be responsible for administrative tasks such as filing, scanning, and maintaining rental documentation
Fleet Management:
Manage and oversee a fleet of 60 rental vehicles
Ensure the availability and cleanliness of rental cars
Coordinate routine maintenance and repairs, ensuring vehicles are in top condition for customers
Monitor fuel levels, mileage, and vehicle performance
Customer Service:
Handle customer inquiries, reservations, and transactions for rental vehicles
Review rental agreements with customers, including terms, insurance options, and vehicle condition
Address and resolve customer complaints or issues professionally
Administrative Duties:
Perform filing and scanning of rental agreements and related documents
Maintain organized and up-to-date records for all rental transactions
Prepare and submit regular reports related to fleet usage, vehicle status, and revenue
Compliance and Policies:
Ensure rental agreements and procedures comply with dealership policies and legal regulations
Verify customer identification and qualification before releasing rental vehicles
Collaboration:
Coordinate with other dealership departments (service, sales) to optimize rental fleet utilization
Communicate with insurance companies, repair shops, and vendors as needed
Must be able to work flexible hours, including weekends
Primarily office-based work with some outdoor responsibilities (vehicle inspections, fueling)
Must have at least 1 year of previous Rental Manager experience.